HEVC “OFF”. HW transcoding is working fine when OFF:
second movie:
HEVC “ON”
second movie (notice the loss of “HW”):
Strange thing is my Roku was reporting HD 720p for the second movie (it looked like 480p quality).
Logs incoming…
second movie:
One other thing:
I tried another 4K movie “Glory” before the Winchester 77. The transcode, with HEVC “ON,” failed because CPU couldn’t keep up. I assume because it was trying to do it in software mode.
EDIT: Not sure if this matters, but all my stored media is pretty much HEVC.
HEVC is hw only, so its likely your GPU was unable to keep up.
Correction (perhaps a misunderstanding). The transcoding was being done software side when HEVC transcoding was turned on (see image for an example - i didn’t get a screenshot of “Glory” running). Thus, it was the CPU, not the “GPU,” that couldn’t keep up. At least that is my understanding of what would have been happening.
Thanks for your help Chris. Sorry to be the strange case.
A post was split to a new topic: iMac (Intel Core i7, Radeon Pro 560X) HEVC encoding issue
Unfortunately, no. Same result as before in terms of playback, which is software CPU and x264. I’m still holding on to hope, thanks for your patience.
Logs sent to Atomatth.
just curious, what driver version are you using?
thats right, i already asked you that. I’ll look at the logs you sent to @Atomatth but this may be a driver issue we cannot address.
Fully understood. I’m just very appreciative of your time and hope it was helpful on other levels that might have been a help to others with similar problems. You’ve been great Chris.
@Kilgry I sent you a message so you can reply directly with your logs 
Thank you! However, still having same problem. Logs sent to you.
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