"Hide items which are in collections" is not working on one library

What happens if you use “Plex for Desktop” instead to look at the libraries?

I didn’t even know there was such a thing. I always use web access.

Download links below.
Plex for Windows/Mac/Linux, depending on your OS.

The purpose is to rule out possible interference by your web browser or its add-ons.

W/ Desktop both libraries work like the small library on the web.
Library tab combines collections and hides movies that are in a collection ONLY when sorted by name.
Collections tab only shows collections. There is no sorting on the Collections tab

This is exactly how it’s designed. There is no sorting on the Collections tab. They are always alphabetically sorted.

If you have other web browsers (preferably without add-ins), try them as well.

Have you used the Refresh button of your browser?

Yes, I’ve refreshed, this is how it works on the browser. The collections tab clearly has sorting.

This is not as designed. Something is interfering with the proper function of the web app.
Which browser? Any add-ins?

Chrome. Adguard

I’ve confirmed this behavior on other computers in a browser and w/ the desktop app. It’s the same everywhere.

Must be something on the server. Wish I could figure it out as I prefer the behavior that’s anomalous.

This server had it’s origins probably 15yrs ago or more in Plex’s beginnings. I rebuilt it maybe 5yrs ago as a new Win10 VM, but used the old metadata (plex server directory.)

Have you ever performed a DB repair?
It can’t hurt to do it. And it might help solving some inconsistencies.

There is a bug some have run into where the collections tab shows the same as the library tab. Looks like that is what you are seeing. As OttoKerner said, there shouldn’t be a filter/sort option for three collections tab.

Are you using Smart Collections or normal Collections? Apparently you cannot hide items that are contained in a Smart Collection.

Why is that?

2 Likes

This is news to me. Could you maybe explain further?

For example, I have some movie collections, lets say a Rambo collection. I chose to hide the movies inside the collection at the library level.

And now I create a smart collection to put as a row on the recommended section matching action movies. This would include the Rambo movies. I chose to show the movies outside this collection at the collection level.

What now would happen?

The behavior I’ve described refers to classic collections.
e.g. if you use classic collections for a Marvel Cinematic Universe collection and it’s individual franchises (Iron Man, Captain America, Thor, Guardians of the Galaxy, Black Panther…). If you set the sub-collections to hide their items but the „master collection“ to show them, all items will be displayed.

Smart collections don’t interfere with the visibility of regular/classic collections.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.