Hide Recently Added Movies if it can't be fixed.

I’ve used Plex since…almost the beginning, I think, so I don’t ask questions lightly before researching, but here goes:

I’ve searched and seen many complaints about the erroneous results from the Recently Added TV and Recently Added Movie areas on the dashboard but no results for any fixes. I’d settle for a manual fix, by the way.

For me, it’s the movies - I’ve got the same 22 movies in Recently Added Movies for…6 to 9 months or so…point is - it doesn’t seem like it’s going to be fixed, and when I sort movies by date added it works fine, so why not offer an option to hide it like the Weeks to consider for On Deck variable? Make similar variables for Recently Added TV and Recently Added Movies - so I can enter 0 and stop seeing erroneous information. I can get around it - but my wife and kids have a harder time understanding that screen is always wrong and to ignore it - but not to ignore other sections when you choose to sort by date added. That doesn’t make sense to them (nor should it).

Thanks.

@blautens said:
For me, it’s the movies - I’ve got the same 22 movies in Recently Added Movies for…6 to 9 months or so…point is -

I don’t know the details of your particular issue, but such a behaviour is usually caused by one of these 2 circumstances:

  1. the date on the Plex server machine was set incorrectly to a date in the future, when these affected items were added. So they now have a date in ‘Added at’ that lies in the future.

  2. these items have a file date/ time that lies in the future and they were added in the course of a library creation. In this particular case, the ‘datetime’ stamp of the media file is used by Plex as the ‘Added at’ date.

The only fix I know is to

  • check and correct the file date of these media items
  • verify and correct if necessary the time and date setting of the server machine (particularly on NAS devices)
  • Plex Dance the affected items

So I just had time to check it out, and I found the problem, and I am an idiot. I have about 21 movies in both 2d and 3D, so I put the 3D versions in their own library. When I looked - all the problem children were 3D (which, to be fair, you only really see when you look at the file info). Hmmmm…

Yeah, I had left “include in dashboard” checked for the 3D library I created. Which I always uncheck. Except for this one time. One. Once! ARGH!

I love dynamic interfaces…figuring out what’s new and important and hot - but here’s the thing - I’m an enterprise guy - architect for a large software company that sounds like citrus…anyway - I like consistency. Dashboard = no consistency. I need my wife or mom or baby sitter to see the same thing every time, a structured menu that doesn’t shove episodes or movies to the front. Occasional users aren’t great with that sort of always changing interface.

Thanks, and I’m very sorry to have wasted your time.