Server Version#: 1.42.2.10156
Player Version#: 10.30.6.4151 (f1455a3f)
I see several old posts on here about home movies playing with the incorrect orientation on the a Plex client, but playing as expected elsewhere. In all those posts I do not see any consistent programmatic fix. Normally the posts seem to either not gain any traction or the OP stops responding when someone from plex asks for a sample file.
I am running my head into the wall on this right now. I have several hundred home movies doing this. I can manually force the movies to transcode and the orientation will be correct in plex for android-tv, but I don’t like that as a long term solution. I’d like to understand why the behavior is what it is, so either plex can be made better, or I can script a fix to the metadata of my files. All the files play fine in vlc on windows and linux, and they seem to play fine on the plex android client. IT is only the plex app for my smart tv (androidTV) that exhibits this behavior.