Exactly my point: PLEX way of forcing upgrades no one really needs or wants and patronizing users is just rude and annoying! Could you (PLEX) please stop that? Leave options to us instead of upseting us every time you think reinveting the wheel is a good idea. PLEX was once so good and is getting crappier from day to day… e.g. App on FireTV is totally bullshiting me. wtf is wrong?
“Mediatheken Upgrade” (dont know what its called in the english version) and the arrow just appeared and it’s giving me the ■■■■. I know exactly this is not gonna work. And it’s always the same ■■■■: once I got it running you come up with some shitting crap idea of doing it better… sorry guys: no, it does not work! Please remove! Thank you!
Sorry but the new scraper is absolute garbage, especially for TV series. There needs to be a way to make the upgrade nag message go away without making me screw up all of my metadata.
How is it screwed up? Well…
It matches things incorrectly and flat refuses to provide anything remotely correct when I try to fix a mismatch. I tried picking TVDB from the source list, but it doesn’t show the name even though I know for a fact that it was there when using Plex Series Scanner and TVDB.
Several of my series just plain disappear after switching to the new scraper. Ex: The Ken Burns Mayo clinic documentary disappeared without a trace. The media files are there and it comes back if I switch back to the older Plex Series Scanner with TVDB as the source. Plex dance has no effect.
Even if the series is correct all of the description metadata is lost. There was data there but it got wiped out by the new agent. The names for episodes within TV series frequently gets replaced with the air date with nothing else. The TVDB site has all of the metadata available. If I switch back to the old scraper, the data comes back and is identical to what TVDB has. I’m not sure what the source for the new scanner is but it is most certainly not TVDB since the data is flat wrong.
New episodes I record from the Plex DVR are often end up the same as #3 where I only get an air date, nothing else. Again using the old scraper get me the correct data. This is especially hilarious since the channel guide on the DVR is usually correct.
I have tried doing the old Plex dance. Nothing changes except it takes slightly longer to find the same wrong data.
The only thing that fixes the screwed up data is to switch back to the old scraper and rescan.
Example of episodes missing in PBS Frontline when the new scraper is selected
Yet the data is on the server
The same series and season but with the old scraper
If looking for missing TV series or missing episodes, you most probably hunt them down by switching to “Episode view” in that library. Then change “All” to “Duplicates” view and check “media info” on all duplicate episodes.
Especially when you re not following Plex naming conventions or folder structure literally, things like these happen.
In the file names you showed, the season and episode numbering should be like “S2021Exy”. You’re missing the leading “s” character. The folder structure seems to be what Plex is asking for if “…\TV Shows” is the base folder of that library.
Another possibly cause could be that the new agent “crashed”. Please restart the server and re-run library media detection.
Regarding metadata… this is a big misconception (from my point of view). Plex collects that metadata from different sources on their own servers and serves it to the user.
In that concept, there’s no room for metadata scrapers, or user preferences for data sources. Foreign languages are (and will stay) a big problem as well as non-mainstream data sources (for example Anime, Adult Entertainment, localized data providers).
Data collection and composition is intransparent at least, is always a few days late when you add data to main providers like TVDB. You cannot add data directly to Plex own master libraries…They corrected the big “Plex ID is the only ID you want or need” misconception. But without a programming interface into that “closed system”, it will always fall short of being a flexible, versatile and multi-use-case solution.
It has its good sides, too… like speed. And Plex does not need to pay for too many data grabbing requests from providers like TVDB… they grab it only once or “regularly” instead of each time a single user requests metadata in the Plex universe. Instead they invest in their own data farm and more closely control which information can be accessed and which information cannot be accessed.
You described some of the downsides of that. With the new agent, the user is directly depending upon Plex itself holding data instead of indivdually grabbing it from a preferred source.
The new scanner is so much less intelligent than the previous one. It just trashed my previously tidy library and I’m really annoyed right now.
Over 100 seasons are now labeled as “1080,” “720,” “264,” or “265” simply because those numbers somewhere within the file path. Those are extremely common tags to find in a file name - they should be filtered out of consideration. And if there’s no clear season to use, defaulting to Season 1 (as the older scanner did) was a reasonable and useful behavior.
Example:
I intentionally opted out of the beta channel to avoid such headaches. I do not understand how this made it into the public channel. Was it tested at all???
If you’re going to make a new version of the scanner, it should be more user friendly, not less.
If you need an idea for what that might look like, here’s something worth adding:
If a folder is nested below a folder named “Season X”, the default assumption should be that episodes inside belong to “Season X”.
I just want to get rid of the nagging UPGRADE button. My files are named correctly and they work on any of the scanners/agents. I just prefer using XBMCnfoMoviesImporter and I’m not going to think about changing until Plex removes those huge Rotten Tomatoes reviews.
This is still broken, even in the new patch that claimed to fix it. I have had to revert all my libraries back the TheTVDB and manually fix the season artwork selections so they are back the way they were before. This is extremely time consuming when you have over 200 tv shows.
I will chime in as well to any Plex employee that might be looking at this thread…
PLEASE remove the upgrade library icon in the next update of Plex Media Server. I have no interest in changing to something that others have confirmed doesn’t work all of the time. I have spent too much time organizing my media the way that I want it to have an “upgrade” possibly trash the entire library. And before anyone starts on about naming conventions and file structure, I have adhered to Plex’s naming guidelines since the beginning. Plex would do well to remember the old adage: “If it ain’t broke, don’t fix it”. Give the users what they want, choice and flexibility. Quit nagging your user base to adopt something that they do not want.
I decided to Downgrade today, as I’ve noticed increasing mismatches and an inability to fix things over time in TV Shows. I initially did the Upgrade, and was happy with it, but now that I’ve had a server crash, and I’m really deep diving into my content, I’m realizing how much of it wasn’t right.
I would also like the upgrade reminder removed if I opt out.
As stated above, I have audio that isn’t a music album. Audio books, Modern Scholar lectures, Teaching Company lectures, Radio series like This American Life. These are not music so when you run them through a music agent it tries to cram a square peg in a round hole and ends up messing up metadata on thousands of items that I have spent years curating.
The solution is a generic audio library like there is a generic video library. But since it doesn’t exist, I was forced to bring in stuff as music and clean it up. Having cleaned it up I have no desire to run it through ANOTHER agent so that I can clean it up again just to make a silly arrow go away. I just want the option to tell PLEX to mind its own business.
uBlock works for hiding that “upgrade” notification in the Activity button. I hate that I cannot select an agent that will download subtitles automatically. My whose TV shows library lost all the subtitles as a result of the “upgrade”. I feel it’s a downgrade at this point and it needs some work before becoming the default imposed on everyone.
Yet another request to remove this. When I upgraded my PMS on one machine, I was prompted to upgrade all. Big Mistake - it also munged the agents on a second server’s libraries.
So this has created a mess, since I used the TMDB agent for my UHD Movies library to stop this and my Blu Ray library from mixing metadata (as in Same title in multiple libraries conflict - #3 by OttoKerner). But trying to switch back now displays the perennial upgrade arrow.
I ran a “clean bundles” and and still and it still showed the activity as an entry in that menu. YMMV, didn’t do too many tests, and it still shows an “upgrade” when clicking the 3-point menu on the library to edit it. It was enough for me for now.
By that time, Plex will be rendered almost useless for me, if there’s no 3rd party interface, no true subtitle support, and no freedom of choice for data sources.
Half of my libraries will become useless - the other half can be replaced by my various Netflix/Prime/Cable provider/etc. subscriptions.
You may feel different than I do. But that will not stop me from voicing my concerns.
+1 to wanting to be able to turn off the notification for using the new library. I lose 11 shows and 43 movies completely and I don’t have time to compare side by side to figure out which ones get lost and then go manually rename every single episode / movie. Especially since the old library has no problem at all with those shows.
