How long to sync with new entries from TheTVDB or TMDB?

I added a new show to TheTVDB and TMDB last Saturday and five days later Plex still can’t find it. Exactly how long does it take for new shows to sync into Plex’s own database? Is it on a set schedule like every Friday or Saturday?

Emby found it the next day, by the way.

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Typically 3 days.

Please link

so, it can be investigated.

Or

I have filed an internal issue for investigation.

I’ve also linked the two series on TMDB and TVDB with each other.
I hope this will add some credibility to the listings.

You might want to add at least a poster on TVDB for the overall show.

Ironically I did add a poster. The same one that you can see on TheMovieDB listing and it was definitely there for a good 2 hours while I was adding the seasons episodes. Apparently they removed it for some reason along with all the thumbnails for each episode.

I’ll try again.

It’s not just “for some reason.” They always give a reason. Read your support notifications before you upload again.

No. They didn’t give a reason for deleting the poster.

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