Server Version#: 1.41.6.9685
Player Version#: 10.27.1.2743 (3ca2c244)
This is a side question I had from a previous post.
In short, is there a way to disable Direct Play and/or Direct Stream on Amazon Firesticks?
For some background, I recently discovered my Plex library contained HEVC/MP4 videos that would stutter when playing on various, but not all, streaming devices. The only solution I found is remuxing the MP4s into MKVs via MKVToolNix. While I work on converting my entire library, I found disabling Direct Play and Direct Stream do indeed allow the video file to play without a stutter. However, while the option to disable Direct Play and Direct Stream are found on many streaming devices (e.g., PS5, Roku), I cannot find such an option on the Firestick. The only option that removes the stutter is transcoding to a lower resolution (e.g., 1080p → 720p), but this creates these discolored vertical lines throughout the picture, making the media unwatchable.
Does anyone have a solution to disable Direct Play/Stream on Firesticks or to remove the vertical lines when playing at a lower resolution?