Hi, so I just happened to notice that I have a show in my plex tv library that cannot be found in plex at all. I tried pulling up the main actor as well, to view their movies/shows in my Library but do not see it thinking it might be under a different name somehow.
How do I find out why this folder wasn’t pulled in to the plex db, or like maybe were the episodes accidentally lumped in under a different show for some reason?
I tried moving the show [Show Name (year)\Season 1<.m4v files>] out of the plex tv show library folder, and then moved back in but after a rescan it’s not seen still.
Thanks.
To sort for duplicates:
- View the TV show library in Plex Web.
- Change TV Shows to Episodes.
- Change All to Duplicates
Also, Plex can read embedded metadata from mp4/m4v files if configured to do so. If the metadata is incorrect, it can cause Plex trouble when adding the files.
To tell Plex to ignore embedded metadata (off by default): Edit the library → Advanced → Disable Prefer Local Metadata and Save Changes.
Naming & Organization
Follow Plex naming requirements.
If you rename/re-organize, Plex Dance the entire show.
Please provide a directory listing, screenshot, etc. that displays how the show is named & organized.
perform the plex dance and then provide a copy of your server logs and the exact filename of a couple episodes.
Thanks for the replies, I always appreciate the quick responses.
I’ve learned a few things from these posts which is great.
So I had sort of tried the ‘dance’ with one of the shows. I had moved it out and re-scanned and then added the {tvdb-SHOWID} and moved back and scanned, but for whatever reason it just wasn’t picking it up. I ended up adding some text into the show name “The Show TV SHOW (year)” and re-scanning and it picked it up, then I did a Match to the proper show. So I’m not sure why it didn’t recognize it for some reason.
Doing that “duplicates” listing is cool, I never saw that before. Using it, I was actually able to find a different show that wasn’t showing up so that was cool. I ended up clearing out embedded metadata tags and adding the {tvdb-#####} at the end, and it picked up.
For the other show I was looking at I found the episodes were named “Episode # - Name” and it wasn’t picking it up because of that I guess. I renamed to “S01E## - Name” instead and removed the embedded tags as well, and it’s picked up now. I had previously tried adding the {tvdb-#####} on to the folder name and it didn’t pick up. When I changed the tv listings in plex web to “Folders” listing, I kept seeing the folder but it showed no files within it so then I looked more closely at the file names themselves.
Thanks again. I’ll need to go in and do a little cleanup after seeing some other odd things when in ‘duplicates’ view.
Also, in the Library settings the “Prefer local metadata” is already “not checked” in the tv shows library so I thought that would mean it wouldn’t use that setting.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
