How to install new server without seeing the old

Plex Media Server
1

Server Version#: Latest
Player Version#: Who knows

So, I am trying to setup a new plex server on my network. I install it, fire it up and hit the WebUI. I can’t see anything but all the free content they are pushing. As soon as I log in with my PlexPass account it shows me all the media from my old server and I am unable to see the new server at all in the list of devices, even though I am connected to it.

Is there a way to tell it to NOT show content from other servers as I have zero need for this and let me add local paths for libraries and turn off all the trash Plex includes now?

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You can disable the free Plex streaming stuff on your account settings https://app.plex.tv/desktop#!/settings/online-media-sources

If you want to remove old servers from your account you can do so in your accounts authorized devices settings https://app.plex.tv/desktop#!/settings/devices/pms

to claim a server as admin you need to access it via IP:32400/web locally. you might have to do an ssh tunnel if a headless server machine. https://support.plex.tv/articles/200288666-opening-plex-web-app/#toc-2

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I am logged into it via it’s name:32400, but all I can see is the old server.

I don’t want to remove the old server yet, not until this one is up and running, thats the pickle I am in, I can’t setup sources in the new one because it isn’t showing up in devices.

I will look until disabling all the Plex streaming noise. Thanks for that.

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Another fun fact, I already had all the Plex streaming stuff disabled.

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You need to use the local IP address

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Identical results with local IP. Can’t imagine why it would matter if you use name or IP anyhow.

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It acts like the new server doesn’t exist and it is just connecting me across to the old server. Even when I go into settings it is showing the name of the old server, even when I am connected to the IP of the new server. I have done this before and ever since Plex started doing this “mesh” thing where it shows content from other locations it is a mess.

In the left pane there is a dropdown that shows the name of a server, the old server. Used to be that would drop down and you could switch between them.

More oddities, my authorized devices doesn’t show nearly all of them. There are 4 Rokus in the house and it only shows one.

Is there not a way to tell a server to be a standalone and turn off all the other nonsense?

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@mlewis26201 is your “new server” running in Docker on the same machine as the old server?

Do you mind laying out a bit more info one where each server is located and the IP of the machines (just so I can follow along?)

If you are using docker, are you using it in host mode or bridge mode?

While “bridge” mode is the default on our container, It is recommend to switch to host mode where it will use the IP of the machine you are running docker on, or macvlan where you can give the container it’s own IP address on your network. (info here https://github.com/plexinc/pms-docker)

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Both are docker containers on different hosts.
Both are on the same subnet.
Old server is using macvlan with its own IP x.x.x.36
New server is using bridge mode using IP of host x.x.x.154 via exposed ports.

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Could you change the new server to use host networking instead? this should allow it to show up in the web app when you open it and allow it to be claimed. Right now “bridge” mode is like having local NAT so your computer is not technically on the same subnet as the PMS in docker (which will have a 172.x.x.x IP)

host networking should resolve your issue and allow it to be claimed. Once claimed, you should be able to switch back to bridge mode if required, however host mode is generally easier to use

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That got it !

Well, sort of. I actually spun up a new container and used MACVLAN (not host) and it’s own IP. Once I did that I was able to claim it and get the prompts to add libraries.

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