ive been looking for a solution all night! here are all the problems that i have attempted to solve:
at first, i thought it was a naming thing, so i named everything in this format: sXXXeXXX, this did not solve the issue
next i realised my files were mkv, so i swapped them over to mp4, this did not solve the issue.
over and over i have tried to manually match it (the … > fix match feature) but it does not add the metadata… i am really at a loss and would love any advice. sorry if this is badly written, hard to read, etc this is my first time posting…
FileBot (link in my signature) can handle that file naming for you automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure, but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here: https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom.
Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for the show so The Plex Dance® was invented:
Sorry for answering this late, but this thread comes very high up on search results. But you JuiceWSA also do get the wrong result here. You have not fixed it. He is having problems with Hunter x Hunter (2011), not the original hunter x hunter from 1998. There are 2 versions, which i think is what is tricking the software.
I had the exact same problem here, and the only way i found to fix it was to use the Fix match and manually searching with 2011. That made the software find the correct show.
and yes, i used the exact filenaming scheme you named. It still didn’t work. Try to see what happens yourself if you have both versions. It only finds the 1998 one and if you go into the details you will see the filepath from both folders.
Plex completely broke interactions with TVDB where ‘remakes’ are concerned. They know they broke it and every day gets worse and worse. The forum fills up with matching issues created by this bad move, but Plex seems blissfully unaware anything is wrong…
You are correct. Fix Match is just about the only answer - and sometimes not even that works.
@“thohaug@hotmail.com” said:
He is having problems with Hunter x Hunter (2011), not the original hunter x hunter from 1998. There are 2 versions, which i think is what is tricking the software.
Ever tried to include the year into the folder name?
A TV Show Library/
…Hunter x Hunter (2011)/
…Season 01/
…Hunter X Hunter - S01E01.xxx
…Hunter X Hunter - S01E02.xxx
A TV Show Library/
…Hunter x Hunter (2011)/
…Season 01/
…Hunter x Hunter (2011) - S01E01.xxx
…Hunter x Hunter (2011) - S01E02.xxx
…Hunter x Hunter (2011) - S01E03.xxx
…Hunter x Hunter (2011) - S01E04.xxx
…Hunter x Hunter (2011) - S01E05.xxx
Result:
Actually surprised that it got the poster…
Not surprised that it didn’t get the correct name or ANY descriptions or episode thumbs…
A TV Show Library/
…Hunter x Hunter (2011)/
…Season 01/
…Hunter x Hunter - S01E01.xxx
…Hunter x Hunter - S01E02.xxx
…Hunter x Hunter - S01E03.xxx
…Hunter x Hunter - S01E04.xxx
…Hunter x Hunter - S01E05.xxx
Same result… broke… ain’t working… ain’t gonna work… been there, done that, have the autographed T-Shirt…
Then tried Fix Match… yep… sees Hunter x Hunter made in 2011… I pick it… result, squat… no descriptions, no episode thumbs, no correct name.
I even went so far as removing the (2011) - at which point Plex should have defaulted to the most recent ‘remake’, but alas… it didn’t. Same issue, no metadata, a poster that I can’t tell from which show it belongs and nothing else.
@“thohaug@hotmail.com” said:
He is having problems with Hunter x Hunter (2011), not the original hunter x hunter from 1998. There are 2 versions, which i think is what is tricking the software.
Ever tried to include the year into the folder name?
A TV Show Library/
…Hunter x Hunter (2011)/
…Season 01/
…Hunter X Hunter - S01E01.xxx
…Hunter X Hunter - S01E02.xxx
Yes, i have the year in the folder name as well as in each individual filename.
It has to be done by hand, which isnt the biggest deal, but its nice to be aware of.
@“thohaug@hotmail.com” said:
Yes, i have the year in the folder name as well as in each individual filename.
It has to be done by hand, which isnt the biggest deal, but its nice to be aware of.
I use this renaming pattern in Filebot to have it done automatically:
@“thohaug@hotmail.com” said:
Yes, i have the year in the folder name as well as in each individual filename.
It has to be done by hand, which isnt the biggest deal, but its nice to be aware of.
I use this renaming pattern in Filebot to have it done automatically: D:/TV Shows/{n} ({y})/{episode.special ? 'Specials' : 'Season '+s.pad(2)}/{n} ({y}) - {episode.special ? 's00e'+special.pad(2) : s00e00} - {t.replaceAll(/[´‘’ʻ]/, /‘/).replaceAll(/[!?.]+$/).replacePart(’, Part $1’)}{‘.’+lang}`
Yes, i have a similiar setup for my filebot. However, the plex scanner just is not able to discern that the 2011 version of hunter x hunter is a different show than the original hunter x hunter on it self. No matter how much you fiddle with the naming of the folders and files. You have to manually select fix match on the show.
Or in my case, remove the original show from my plex library by moving it elsewhere, then do a library scan for the 2011 version, in which the scanner fails and thinks the show is the original one and not the remake. Then manually select fix match on the show inside the plex library. Search for the correct show and choose the 2011 version. That finally made the scanner recognise the 2011 version. After this had been done I could move the original show back to where it was and run the scanner again, so that i got both the original, and the remastered whows in my library.
No amount of changing the file and folder structure will solve the problem in this case, because it’s a problem with the scanner. It has to be done manually from inside the media library.
I just use this quick one in the ‘edit format’ line provided: {ny} - {s00e00} - {t}
I must announce that I cleared my agent cache for TVDB and TMDB (why not, right?), and using this (was the last thing I tried, so I had some already prepared):
A TV Show Library/
…Hunter x Hunter (2011)/
…Season 01/
…Hunter x Hunter - S01E01.xxx
…Hunter x Hunter - S01E02.xxx
…Hunter x Hunter - S01E03.xxx
…Hunter x Hunter - S01E04.xxx
…Hunter x Hunter - S01E05.xxx
Got an instant match.
Not sure if it was the cache or the outage, or some of both.
Full disclosure reveals that a few days ago I was having an unrelated problem with Mafia 3 (of all things) and read somewhere (via google) that telling Windows Defender to stay out of there (Mafia 3 Folders) would help - it did - so I backed up and told Defender to stay out of my entire Steamoverse. While I was at it I told Defender to stay out of the Plexiverse. I don’t know what, if anything, that might have done and while it’s hard to say if ‘Blinding Fast Response’ can be made even faster, but it’s still Blinding Fast (maybe faster, IDK). One thing is certain - if Defender was doing anything bad in there, it ain’t no more.
@JuiceWSA said:
I just use this quick one in the ‘edit format’ line provided: {ny} - {s00e00} - {t}
I must announce that I cleared my agent cache for TVDB and TMDB (why not, right?), and using this (was the last thing I tried, so I had some already prepared):
A TV Show Library/
…Hunter x Hunter (2011)/
…Season 01/
…Hunter x Hunter - S01E01.xxx
…Hunter x Hunter - S01E02.xxx
…Hunter x Hunter - S01E03.xxx
…Hunter x Hunter - S01E04.xxx
…Hunter x Hunter - S01E05.xxx
Got an instant match.
Not sure if it was the cache or the outage, or some of both.
Full disclosure reveals that a few days ago I was having an unrelated problem with Mafia 3 (of all things) and read somewhere (via google) that telling Windows Defender to stay out of there (Mafia 3 Folders) would help - it did - so I backed up and told Defender to stay out of my entire Steamoverse. While I was at it I told Defender to stay out of the Plexiverse. I don’t know what, if anything, that might have done and while it’s hard to say if ‘Blinding Fast Response’ can be made even faster, but it’s still Blinding Fast (maybe faster, IDK). One thing is certain - if Defender was doing anything bad in there, it ain’t no more.
I have to check this out as well. Could very well be my antivirus screwing with me. Thanks.