I cannot see my plex media files

Plex Media Server
1

Plex Server Version#: 1.21.1.3830
DSM Version: DSM 6.2.3-25426 Update 3

Hey All

My PMS is functioning without issues, all media plays fine however when trying to see the physical files under /homes/plex, the folder is empty.

I have ensured that both the Plex and my account have read/write access to the Plex share but still no luck. I am sure I am doing something wrong, can someone please help?

Thanks

3

Thanks, this makes sense, but if I cannot see my media in File Station how can I move them to the newly created Media folder? Maybe I’m missing something

5

My nas username is already Admin through the Administrators group. I can see the permissions given are Read/Write. Could it be that this permission has not be inherited down?

7

ok however to be clear my Plex Media folder is not shared because it lives under /Homes. So should I reset permissions through File Station where I can pull up the properties of /Homes/Plex?

Or

Should I disable Home folders per your post above first?

9

Sorry for the confusion I don’t think we are on the same page, please allow me to explain better

  1. My Media is stored under /homes/plex
    a). /Homes is shared at the top level
    b). Plex user has Read/Write at the share level and full control at the directory level

  2. my nas login is a member of the administrators group
    a). Due to point 2, my nas login has read/write at the share level and full control at the directory level (/homes/plex)

The issue: I want my nas login to see the files that sit inside /homes/plex so I can move them per your instructions above.

Per your instructions, manipulating permissions for the Plex user does not make any difference because I am logged in as my nas user (administrator)

Ensuring my nas user (administrator) permissions is applied to /homes/Plex and all its sub-folders also does not give me access to see the files despite logging out and back in.

Hope this makes more sense

11

Indeed I have sir and can confirm that Plex itself is pointing to /Homes/Plex. Anyways, I found the issue silly me - there simply is no data in /homes/plex. In fact my whole library is gone - lucky I have a backup.

/Plex itself is untouched as I know its sensitive and should not be messed with

13

I will thank you

Is there anyway of finding out what happened to the data?

15

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.