OK guys I’ve given your beautiful interface and wonderful looking app and system and all that a try for the last year or so, but it’s become obvious that you are completely unreliable to the point of basically being unusable. For the last few months I’ve subscribed to even to give you a chance. At any given time I can rarely if ever after having spent a few days or a week not using you, able to actually log in and play something successfully. It never sees my Network device and I have two of them and neither can be reliably accessed at any time. I have a Nvidia shield which is connected with a hard drive, literally attached to it and Yet I still get the “file associated with this item is not accessible by the server”. This is a fricken hard drive attached to the server yet once again can’t be accessed
Are you kidding me? That’s nuts and this is a regular thing….my other Synology NAS often can’t be reached at any given time because your system can’t seem to find it. And yet I’ll use Kodi and there it is, its still there and all the files are accessible. And you think I’m gonna post her and ask for numerous troubleshooting questions when you can’t even get the most basic things right? What a freaking joke! Unbelievable.
Enough is enough…
you guys need to up ur game and if you consider this some kind of support? Even Emby allows you to email them if you subscribe. It’s pathetic. Your app is pathetic and unreliable. Looks lovely but can never be reliably accessed, unlike any other media server app….you guys are done, never supporting you ever again and you really need to get your act together.
Sounds to me that it isn’t Plex who is not able to get the basic things right, it’s you! Just because one device is physically attached to another device does not mean that the resources on the one device is automatically accessible. Often it takes the correct configuration/setup, etc. And just because one piece of software seems to be able to see the files and another is not just again points much more suspiciously at a configuration problem than a software problem.
There are many server owners and client users who have consistent, repeatable, and reliable access to their Plex servers. You must ask yourself how they do that and yet your situation is consistently unreliable? The fact that they do have it set up for reliable access proves at a minimum that it is doable and if you’re gonna have the attitude of “I’m not gonna waste my time asking questions here and trying to trouble my setup because Plex should somehow magically ‘know what I mean’ instead of ‘follow what I configured’” clearly indicates that you are unwilling to learn how to properly set up your systems and environment for reliable operation.
If you truly mean what the title of this post states then don’t let the door smack your ass as you leave. While I understand the frustration, with an attitude like you have exhibited here, I’m sure you have lots of problems with all kinds of software and for that, I feel sorry for you.
You are very helpful. How does blaming the victim of some computer malfunction help? I have a similar problem. I get an “undefined - undefined” error message. So are you going to insult me by saying PEBMAC or PEBKAC or PICNIC. I once had reliable service and now there is none. I find that once a company scales, their product tends to loose something. They are more interested in the money than the service and before you say this service is free, I would like to remind you that I have paid with my data. Read the eula. So if you can’t give a useful and respectful response than leave the plex forum.
I’m not blaming the victim - I’m pointing to where the problem most likely lies. It’s demonstrable that it works when configured properly. Otherwise, nobody would use it because it’d be unusable by definition. This is simple logic. Sorry, you don’t like that. Deal with it!
I have no idea why you used the words “PEBMAC”, “PEBKAC”, or “PICNIC”.
If you configure something incorrectly and somebody points out that you probably have a misconfiguration it does not follow that that person is insulting you. If you really think that then fine, however, your problem will likely remain.
Everybody’s interested in making money - including YOU! Being interested in money does not mean you sabotage your product. In fact, you do the opposite because after all, you’re interested in making more money.
Hey, I pay for this too! And while I haven’t read the EULA in-depth I will abide by it nonetheless.
And I would have attempted to give a useful response (I don’t give out respect willy-nilly - respect is EARNED), but there was really nothing in the OP to suggest what exactly was the problem with any detail with which to attempt a useful response. The OP had clearly given up, thrown in the proverbial towel, and in no way indicated he even wanted help - he just wanted to complain.
And I’ll also point out that I’m not getting paid to be here, I’m not a Plex employee and respect no bounds that I must therefore give a useful and respectful response, so I will politely decline your offer to leave the forums.
LOL how did I know that the dumb sycophant Plex disciples would come out a marching in full force. Omg queen I’m not new. I know how to attach hard drives and I know how to have servers work properly because Emby doesn’t have a problem with my set up nor did Kodi, nor did Jellyfin….nor does any other app that’s trying to access either of my servers. So Einstein maybe just keep your moronic and uselessly pedantic posts to yourself because you have absolutely nothing to add to this conversation. Good God do you fancy yourself as some kind of savant? You’re literally the bane of the Internet at this point so piss off you pointless dotard.
From what I’ve seen, nobody is having an issue with ranting in this forum. Sometimes a rant even turns into a productive thread where an underlying issue gets picked up and the OP accepts help offered by others.
If you’re serving a generic „all is horrible“, don’t expect everybody to agree (but maybe to get a similarly generic „it can’t be all horrible because it’s working for others“).
So much for the thread as such.
As for your last post: openly insulting other users is not accepted in this forum. Drop that attitude!
Consider this a strong reminder of the forum guidelines
what makes you think your respect needs to be earned? you’re just a forum schmuck like everyone else here. seems you have some sort of elitist complex.
the OP has every right to complain as a paying customer when the plex product has taken a huge nosedive recently. if you felt you had nothing constructive to contribute then you should have moved on and said nothing.
Man blaming the victim is very low. Even if all the problems were his own fault he made a BIG point saying that Plex does not provide proper support. Asking here is the forums is all the support you get, that’s a joke for a company that charges for their product. Imagine if Netflix support was a forum, in which 95% of the problems are never solved and like half of them get no reply at all. As we know now, the best Plex employee here in the forum, the only one who really cares about us is a part time employee.
It’s simple, not everybody deserves respect, just like not everybody can be trusted. Behavior must be observed before determining if respect, or trust, is earned.
Complaining is fine. See another thread where a poster complains a lot, provides examples, etc. That is something worthy of respect because they are doing the work to provide meaning behind their complaint. And in that thread, I am very much with the guy as he has a point. Contrast that with here where the OP essentially throws a grenade in the room and then leaves. Nothing about his post is helpful in solving his problem. Nothing about his post really makes a point. No explanation is given about his problem, no data showing what he tried, etc. It’s cowardly at best. I don’t know about you but that is definitely NOT behavior that I choose to reward with respect. YMMV - but mine doesn’t.
And really who the hell are you to tell me what I should and should not comment on? That’s up to me not you. Talk about elitist behavior, Mr. Kettle. Do you always attempt to bully people by telling them what you think they should do? Sounds like very elitist behavior to me.
Yeah and blaming something else that is not the problem is delusional. It’s demonstrable that when configured correctly it works. I guess the real question here is do you want to solve your problem or do you just want to complain? The latter may make you feel good but in the end, your problem will remain.
Also, I’m not blaming the victim because he deliberately misconfigured his system out of some sort of malice or stupidity rather that he didn’t configure it correctly out of ignorance of what the correct configuration for his environment should be. With ignorance people can learn, with stupidity, there’s no hope.
having read many of your posts in various threads, you are indeed correct that behaviour must be observed and i’m sure many have observed you to deem if respect is deserved.
I’m sure they have, as they should. Not sure what your point is here. Why would you think that I don’t believe that others make judgments about me WRT respect?
Anyway, WRT BigWheel, I believe I made it clear that I was speaking to Plex as a whole, not BigWheel as an individual. I know one thing, I didn’t disrespect him. I disagreed with him or at least I disagreed with his opinion about how the status of bug resolution should be conveyed. Do you think that’s disrespect?
As yourself - do you believe that cybermorph respected Plex?
If you’re so great with technology why can’t you get this to work when so many others including myself seem to have no issue with it?
I will not keep my posts to myself and you can’t make me. And I’m not required to add anything here just like the fact that you added nothing here proves that.
And name-calling gets you nothing. Is that really the best you can do? I mean you could have provided more information about your problems, configurations, what you tried, and how it failed and we would have had at least something to go on to provide you with something but since you provided nothing it’s clear all you want to do is complain. Well go complain to the wall, I’m not interested in attempting to help anybody who obviously is not looking for help but instead prefers to call people names. That’s very immature.
