I think i've killed my Plex Media Server on my Mac

General Discussions
1

Plex stopped working - ‘an error was encountered whilst loading the dashboard’

Tried updating to the latest Media server - wouldn’t install because a file already existed.

Tried this to repair the database
Repair a Corrupt Database | Plex Support . - no joy

Tried this to uninstall
Uninstall Plex Media Server | Plex Support . - no joy

Tried re-installing

Now all I can get is the small chevron to appear for a second in the tool bar and it vanishes.

Using Mojave. Also tried a restore from Time Machine, no change. :frowning:

is there a foolproof way of removing Plex completely and then doing a clean re-install ?

3

Thanks Trumpy, i’ll give it a shot. :+1:

4

No change Trumpy, not sure what the problem is. Fortunately i’ve realised i can use my NAS instead, but thanks for your help, much appreciated. :+1:

6

Success Trumpy.

It was quite simple in the end, i hadn’t realised that there are two Librarys (Mac and User) and using the Finder > GoTo menu, was sending me exclusively to the Mac Library.

Once i was able to access the User Library and follow the uninstall instructions for that location, the uninstall completed, and i was able to reinstall without any problems.

Many thanks for your help . :+1::+1:

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