Incorrect TV Show Naming - Please Help!

[tippunmon_oulook_com]

Hi -
I am using latest available version of Plex Media Server in Linux Mint 19.3 Tricia, 64-bit. Evrything is fine apart from the ongoing frustration when for some reason I cannot work out Plex ignores the attributes I have painstakingly set for titles and instead displays unwanted nonsense on the screen. For example - Alias TV series, ripped from my own personal dvd box set. All files carefully labelled for example as follows - Folder - Daves Videos; subfolder TV Shows; subfolder Alias; subfolder Season 01; “Alias - Season 01 - S01e01 - Truth Be Told.mp4”

But what is displayed on Plex Media Server is the correct poster for the series, the correct Episode number for the episode, but the displayed title is “ALIAS_S1_DISC_1_Title 1” and no amount of effort can shift this.

This mislabelling also affects several other tv series and is driving me nuts! Any advice or suggestions to assist would be welcomed - please.

[tom80H]

There seem to be 2 issues:

1. your files are not named the way Plex would like to have them named (see correct example below)
2. your file has an embedded title and you have prioritized „Local Media Assets“ for the agent you’re using for this library.

As for #1… naming should be like this:

TV Shows   <- the folder linked to your Plex tv show library
   Show Name
      Season XX
         Show Name - sXXeYY - optional additional information such as episode titles.ext
         Show Name - sXXeYY.ext

Where XX is the season number, YY is the episode number and .ext is the file Extension.

Specifically mapped to your example:

Daves Videos
   TV Shows   <- Plex library links this folder
      Alias
         Season 01
            Alias - S01e01 - Truth Be Told.mp4

Folder structure was ok… you should however drop the extra Season 01 from the file name.

As for #2…

There’s a number of ways to ensure Plex isn’t thrown off by embedded metadata.

• don’t use mp4/m4v files but e.g. remux the files as MKV
• delete the embedded metadata tags
• go to Settings > Server Name > Agents > TV Shows and select the applicable agent you’re using for this library (default is TheTVDb)
  • disable the Local Media Assets source (you should only do that if you don’t use local artwork/posters, theme songs or subtitles for the media in your tv show libraries)
  • drag the Local Media Assets Source below the other sources; that will decrease the priority of metadata found that way and prefer metadata from the main sources

[tippunmon_oulook_com]

Many thanks for your kind help. It will take me a little time to digest your response, so please bear with me whilst I dissect and understand it.

[tippunmon_oulook_com]

Once again thanks for your kind help. Having moved the entire Alias folder elsewhere I scanned under Plex to remove it then followed your advice and re-ripped one of the DVDs to a .mkv format, labelled it exactly as you suggested. Then placed this experimental folder into my TV Shows folder and rescanned in Plex - Bingo - A Result!!!

I shall now re-rip all the offending DVDs and should be good. Thanks again.

[JuiceWSA]

You don’t need to do that.

All you need to do is this:

Video File Naming

With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

When you (or someone) ripped that from disk - they didn’t remove the embedded tag - so the embedded tag -the bogus one - is making your life miserable.

Make Plex stop reading and reacting badly to the embedded tag.
( you can, however use MKVs for future files - and you can remove that tag in the ripping process as well - for complete OCD satisfaction - I can show you how, if you’re doing the ripping)

[tippunmon_oulook_com]

I actually discovered another way to resolve the issue, which worked. I transferred my original files back into the TV Shows folder having discovered a hidden item marked “Fix Match”, which for some reason didn’t appear on the original settings menu. I hit this and all the titles were quite correctly in place. Did the same for all the incorrect tv series and they were all sorted, thanks to the advice to adjust the agents list so that local media was at the bottom of the list. Happy now, thanks.