Install taking over an hour

Plex Media Server NAS & Devices
1

I’m in the process of trying to install .4973 on my Synology DS920+ and it’s been saying “Updating” for over an hour now; should I continue to wait?

2

Please let it continue.

I just made an announcement in the main thread

Did you upgrade from the older version or install fresh?
“Updating” implies it knows where it’s going and is existing.

======

IF I may add here?

For reasons I do not understand,

  1. The script performs a ‘move’ operation (a rename) to place the hidden server info into the new “PlexMediaServer” shared folder which exists on the same volume.

  2. I do not understand why, for some, that becomes a COPY operation. I’ve not yet determined the pattern.

If anyone can look at

  1. Where PMS (the package) is installed (Package Center)

  2. Where the PlexMediaServer shared folder gets created (Control panel)

  3. If they are not the same, – PLEASE ping me ?

Thanks

I’m still trying to figure out why.

If you see any of the above, please let me know?

3

I am having the same issue, tho its not been an hour. About 5min in. DMS 7 DS920+ also

4

@albert421

Five minutes on a DS920 seems long.

How much media do you have indexed ?

Which DSM version do you have installed ?

I’m starting to smell a rat :slight_smile:

5

@ChuckPa
DSM 7.0-41890
I have about 10 TB of plex media

looks like i just have to wait a bit PMS 1.24.2.4973-7000 DSM stuck at Updating

edit: its done, … :sweat_smile:

6

Remember…

That first PMS install on DSM 7 – potentially a “Go to bed and check in the morning” event if you have a LOT indexed.

It takes 2-3 minutes per 1000 items indexed (as I show in the release and migration thread)

Linking it here for convenience :sunglasses:

The guy who wrote it talks a lot so please be tolerant
(but he has a lot of pictures :rofl: )

7

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