Just a curiosity…
If any one knows why or is interested…
The Now Playing tab in the PMS does not always show what is playing.
A movie can be known to be playing.
I can go to my PMS and no indication of a movie playing BUT PlexPY WILL show the title playing while PMS is blank.
As far as I can tell this is intermittent since mostly Now Playing is correct.
I cannot find any trace of a good reason.
Any Ideas??
Your browser session has somehow stopped refreshing as Plex’s data changes?
That would be my first guess, in any case.
Most likely what Mike said. Just reload the page and it should show up again.
I have seen recently where the PMS shows a show playing, but the client that is supposedly still playing the show (Roku) is sitting on the Roku home screen - out of Plex entirely. It was properly shut down (did not crash, just exited back to home screen). Figured it would get fixed sometime. If it is just a display issue, no big deal. However, it seems to be thinking it is continuing to play and updating the database as such. That is becoming a bigger issue.
@drinehart when you say, it “It was properly shut down (did not crash, just exited back to home screen)”. Did you hit the “Home” button on the Roku remote when the video was playing, or did you actually click back to stop the video and then exit?
Stopped the video, hit home button. The way we always do it. I will do some more testing over the weekend if I get some time and try to get a scenario I can reliably reproduce. I last noticed this last weekend, so any updates since then have been applied in both environments, but I did not see anything in either set of release notes that indicated a problem/fix for this issue.
@drinehart said:
Stopped the video, hit home button. The way we always do it.
That should be fine then. I was just making sure you were not hitting the “home” button during playback to exit. Hitting the “home” button to exit will simply “kill” the channel, which doesn’t allow us to do anything after you hit it, no cleanup. This is normally ok, but if you did this during video playback, we wouldn’t be able to send the message to the server that playback stopped. Either way, even if the server didn’t receive the message, the server will remove the playback sessions after 180 seconds of no activity. During that 180 seconds, it may show as “playing” still, but you will see no progression in time.
note: this is only pertains to the Roku, for anyone else reading this.
I last noticed this last weekend, so any updates since then have been applied in both environments, but I did not see anything in either set of release notes that indicated a problem/fix for this issue.
Right, it’s not a known issue, so you would not see any information about it in the release notes.
I will check it out and make sure everyone in the house knows to stop playback first just in case that is an issue.
@drinehart said:
I will check it out and make sure everyone in the house knows to stop playback first just in case that is an issue.
Just remember, it’s really just cosmetic if you do exit that way. The server will expire it after 3 minutes of inactivity.
In that case, I know it was a difference scenario within the last week. Now Playing showed it was still playing more than 10 minutes after the Roku Plex instance exited. I rebooted the Roku, still showed active. Restart PMS instance, cleared it. I will test again. Maybe just a fluke.
