The symptom I’m seeing is the buffering loop with percentages start, then the screen flashes, then it buffers again, this can happen several times. Then one of three things:
- Playback Error Message
- Begins to play, but freezes in a few seconds
- Plays just fine
So far, this seems to happen ONLY when playing this particular movie.
FYI: My LAN has a 1000 Mbps backbone but the Roku Ultra wired ethernet port is only 100 Mbps. Switches are appropriately deployed.
Server Version: 1.32.8.7639:
Player Version#: Plex on Roku Ultra
App version: 7.13.9.8924-fee2a403a-Plex
App id: 13535
Roku version: 12.5.0 build 4178
Roku model: Roku Ultra
Plex Server Log
Not sure what this means – Don’t know why a transcode would be taking place, It was captured earlier in the day. Now it’d have a bunch of library scans and stuff in there. These messages seem to happen when attempting to play this file.
`Jan 15, 2024 13:04:57.363 [140307015375672] WARN - [Req#e9c9e3/Transcode] Got a request to stop a transcode session without a valid session GUID.
Jan 15, 2024 13:05:08.178 [140307015375672] WARN - [Req#e9ccb6/Transcode] Got a request to stop a transcode session without a valid session GUID.
Jan 15, 2024 13:05:19.008 [140307015375672] WARN - [Req#e9cf84/Transcode] Got a request to stop a transcode session without a valid session GUID.
Jan 15, 2024 13:05:28.835 [140306979535672] WARN - [Req#e9d275/Transcode] Got a request to stop a transcode session without a valid session GUID.
`
Follow this link to see the log taken from the Roku. It is too big for the Forum.
The odd thing I see is Current Bandwidth at ~4.5 Mbps several times, then a much more reasonable ~80 Mbps. I guess that’s the Plex client on the Roku measuring the bandwidth back to my server. I don’t get why it should see such a low value but it would explain transcoding attempts. I have an NVIDIA card in the server that is more than adequate.
