Server Version#: latest Player Version#: latest is anyone having issues with intros (extras) playing? For instance, a user tries to start a movie, and it begins to play, but then tries to start the intro, plex crashes, and the plex logo pops up and goes back to the home screen. I’ve seen this happ…

There’s a new release as of today, I checked under “Fixes” and nothing about the extras/intros as of yet.

@sixones @BigWheel I tested again with the latest version 8.29.0.30433 (b3774acd) and the issue still persists. Please let me know if you need additional logs to continue troubleshooting. Thanks.

When it is fixed there will be a note about it in the release info in app store and Plex for Android - #414 by sixones . I’m sorry I don’t have an ETA

Adding my name to this issue. I just crafted a lovely long post about it, and didn’t find this one until after that. :stuck_out_tongue:

thanks @AmazingRando24 . Just gonna link your post here incase your logs in other post become useful so they are easier to find. [image] Prerolls Crash Firestick Users, Roku and others OK Plex Media Server Server Version#: 1.25.5.5492 Player Version#: ? My original N…

This has driven me mad the past month. Thought it was an issue with my server.

Any update on this? It happens on both of my NVidia Shields. Super annoying. I"m having to use Apple TV at the moment.

Nothing that I’ve seen… It’s super annoying… I actually installed and am playing with Jellyfin. The bad part is this seems to be a bug in the client so you can’t easily just roll back the server version and fix it.

Intros (extras) crashing Plex app - Android/Firesticks specifically

Plex Players

BigWheel February 10, 2022, 6:34pm 33

thanks @AmazingRando24 . Just gonna link your post here incase your logs in other post become useful so they are easier to find.

Topic		Replies	Views
Prerolls Crash Firestick Users, Roku and others OK Plex Media Server server-qnap , fire-tv , roku	3	142	February 10, 2022
Fire Stick Resets Plex After 2 Seconds Starting Movie [WORKAROUND;still needs FIX] Plex Players fire-tv , roku	68	1315	February 19, 2023
Plex Android TV App Crashing when starting some videos Plex Players server-windows , android-tv	2	140	July 3, 2022
Preroll Interrupts Film Plex Players fire-tv	4	143	October 17, 2022
Fire OS Insignia TV not playing preroll or movies, TV working fine Plex Players server-unraid , android-tv , fire-tv	2	120	May 10, 2022

Intros (extras) crashing Plex app - Android/Firesticks specifically

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