iOS downloads

Plex Players
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1

Plex Pass user. Used to have zero issues downloading content to my phone or other devices.

My iPhone (latest Plex app) and server (4.160.0) appear to no longer be on speaking terms when it comes to downloading content. Whether converted or left to original settings, I get a quick flash of a “not enough space” message and the estimated size flickers to some other message in red.

But no durable error message listed in downloads. Nothing even starts. Have tried all quality settings. Have even gone to my settings>downloads on my device to select a size that was actually available (I have 121GB free, and have selected ~90GB allowable, and the file in question is 2GB).

If memory serves, the last time I successfully downloaded content was before the iOS UI Refresh.

2

Can you try unintalling then reinstalling the app? I had a similar issue myself a while ago and even though I had gone through multiple updates he issue persisted and I needed to actually uninstall/reinstall I suspect due to some weird caching issue.

3

I appreciate the simplicity of the old “turn it off and back on” approach to debugging. And surprisingly that’s the one thing I hadn’t tried.

Downloading media again. Thanks!