iOS needs purchase even after getting lifetime pass?

Server Version#: Latest
Player Version#: Latest iOS app

Hi guys,

I just purchased a plex lifetime sub. I am sharing the library with my sister and when she downloads the plex app, it comes up to an upgrade window saying she needs to subscribe or activate. Does she need to pay the 4.99 before she can sign in and use the app without restriction, or does the plex subscription not apply to shares? Thanks and love plex

plex

Plexpass is tied to your plex account.

Your sister will need to purchase the app unlock, only for mobile apps.

The mobile app unlock is a one time cost, that is tied to the App Store it is purchased from.

In other words, apple unlocks mobile apple devices.

Android store unlocks android mobile devices.

Unlock is not required for non mobile clients like TVs, web browser, streaming devices, etc.

See also @

YOUR account gets access the mobile apps via plex pass.

Your users must have their own plex pass, or app unlock, to access the mobile apps.

Thank you. That would explain why my android app is fine, but her ios app asks for pass or unlock. take care

If she wants to try plex without the unlock, she can use the mobile browser on the phone.

It won’t be quite as nice as the app, but will give an idea of if she will like it.

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Thanks, yeah thats what she was using previously but a couple things were limited

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