All:
I am asking for your help.
I would like to collect the crash dump files for Engineering.
To do this:
- Settings - Server - General - Show Advanced
- Turn OFF - “Send Crash Reports to Plex”
- SAVE the change
Now, when PMS crashes,
- Using the PlexData shared folder mechanism,
- PlexData / Plex Media Server / Crash Reports /
- right-click the folder for this version of PMS → Compress
- When it’s done making the ZIP file, Download it to your computer
- Start Plex
- Download the logs ZIP file
Attach both the Dump ZIP and the Logs ZIP here for me please.
Thanks.