I have a friend who I share my library with who uses a xbox one to view the media, problem is it has logging enabled so in my PMS logs I see a bunch of logging messages from his client.
Is there any way to disable this from the server side, or does it have to be disabled from the client?
It looks like disabling logging from the client doesn’t stop all logging, I still get a large number of logs from the xbox one client.
Hi there. Logging will have to be disabled from the client, but once disabled it should disable all logging from the client. You will still see server log entries related to client actions (such as hub loading and playback), but you can just adjust the level of logging in the server settings.
I have all debug/verbose logging disabled on the server, and my friend has the logs disabled from the xbox one client, and beyond the logs which are output when they play/pause/stop media, I get this repeated every 20-30s:
Jan 16, 2017 09:54:31.331 [0x7f4d5effd700] WARN - [Plex for Xbox One] [Companion] Poll failed to *****; testing all connections
Jan 16, 2017 09:54:32.285 [0x7f4d59bf0700] INFO - [Plex for Xbox One] [Companion] Poll failed to *****; server is available
Jan 16, 2017 09:54:32.392 [0x7f4d5effd700] WARN - [Plex for Xbox One] [Companion] Poll failed to *****; attempting to pick new proxy
Jan 16, 2017 09:54:32.496 [0x7f4d5aff5700] INFO - [Plex for Xbox One] [Companion] Found proxy *****
Jan 16, 2017 09:54:32.601 [0x7f4d6bbff700] INFO - [Plex for Xbox One] [Companion] Opening long poll to ***** at https://*****.plex.direct:32400/
Jan 16, 2017 09:54:32.823 [0x7f4d59bf0700] WARN - [Plex for Xbox One] [Connections] Bungle Media is unavailable at https://*****.plex.direct:15489/ (Status 0)
Jan 16, 2017 09:54:32.927 [0x7f4d70bfe700] WARN - [Plex for Xbox One] [Connections] Prevented fallback to insecure connection for *****
Jan 16, 2017 09:54:36.440 [0x7f4d5effd700] INFO - [Plex for Xbox One] [Companion] Poll connection established successfully
Seems that the Xbox is the only client to spam the server logs like this. So there’s no way to disable these?
Those definitely shouldn’t be showing up if debug logging is disabled on the client. Have they tried restarting the app after disabling it?
According to my friend, the logging option on the Xbox app was always disabled (they never enabled it.)
Very odd. I’ll file a bug internally to look at this, but I can’t imagine why it wouldn’t respect the setting.
Any update regarding this issue?
