Issue playing h.265 on Android TV app (MI Box S)

Plex Players Streaming Devices
1

Server Version#: 1.19.1.2701
Player Version#: 8.0.0.17276
Just updated to Android 9 on my MI BOX S and I am having playback issues with h265 (HEVC main) files of any kind. The Kodi App with the Plex addon had no issues playing back the same files on the device. I also tried using the android app on a separate device (to test if it’s a server problem) and had no issues also… Not an issue with other files on h.264 codec.

Some logs I think is closely related to the problem…

04-29 17:43:59.445  i: [FFmpeg] [INFO] Container metadata entries found: 0.
04-29 17:43:59.446  i: [FFmpeg] [INFO] Stream metadata entries found: 16.
04-29 17:43:59.447  i: [FFmpeg] [INFO] Stream metadata entries found: 15.
04-29 17:43:59.509  i: [FF] Video decoder doesn't support aac (audio/mp4a-latm).
04-29 17:43:59.592  i: [FF] Audio decoder doesn't support aac (audio/mp4a-latm).
04-29 17:43:59.593  i: [FF] Video decoder doesn't support hevc (video/hevc).
04-29 17:43:59.593  i: [FF][MediaPeriod] Selecting tracks.
04-29 17:43:59.593  i: [FF] Video decoder doesn't support aac (audio/mp4a-latm).
04-29 17:43:59.594  i: [FF] Audio decoder doesn't support aac (audio/mp4a-latm).
04-29 17:43:59.594  i: [FF] Video decoder doesn't support hevc (video/hevc).
04-29 17:43:59.597  i: [FF] Video decoder doesn't support aac (audio/mp4a-latm).
04-29 17:43:59.599  i: [FF] Audio decoder doesn't support aac (audio/mp4a-latm).
04-29 17:43:59.600  i: [FF] Video decoder doesn't support hevc (video/hevc).
04-29 17:43:59.601  i: [ExoPlayer][EventLogger] surfaceSizeChanged [9.61, 0.00, window=0, 0, 0]
04-29 17:43:59.602  i: [ExoPlayer][EventLogger] timelineChanged [9.61, 0.00, window=0, periodCount=1, windowCount=1, reason=DYNAMIC
04-29 17:43:59.605  i: [ExoPlayer][EventLogger]   period [2473.00]
04-29 17:43:59.605  i: [ExoPlayer][EventLogger]   window [2473.00, true, false]
04-29 17:43:59.605  i: [ExoPlayer][EventLogger] ]
04-29 17:43:59.606  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms)
04-29 17:43:59.606  i: [ExoPlayer][EventLogger] decoderInitialized [9.62, 0.00, window=0, video, OMX.amlogic.hevc.decoder.awesome]
04-29 17:43:59.607  i: [ExoPlayer][EventLogger] decoderInputFormatChanged [9.62, 0.00, window=0, video, id=0, mimeType=video/hevc, bitrate=714000, codecs=hevc, res=1280x720, fps=0.0]
04-29 17:43:59.607  i: [ExoPlayer][EventLogger] decoderEnabled [9.63, 0.00, window=0, audio]
04-29 17:43:59.608  i: [ExoPlayer][EventLogger] tracksChanged [9.63, 0.00, window=0, 
04-29 17:43:59.608  i: [ExoPlayer][EventLogger]   Renderer:1 [
04-29 17:43:59.608  i: [ExoPlayer][EventLogger]     Group:0, adaptive_supported=N/A [
04-29 17:43:59.609  i: [ExoPlayer][EventLogger]       [X] Track:0, id=0, mimeType=video/hevc, bitrate=714000, codecs=hevc, res=1280x720, fps=0.0, supported=YES
04-29 17:43:59.609  i: [ExoPlayer][EventLogger]     ]
04-29 17:43:59.610  i: [ExoPlayer][EventLogger]     Metadata [
04-29 17:43:59.610  i: [ExoPlayer][EventLogger]       original_init_data: (Value: 0 Buffer: 115 bytes)
04-29 17:43:59.610  i: [ExoPlayer][EventLogger]       scantype_progressive: (Value: 1 Buffer: 0 bytes)
04-29 17:43:59.610  i: [ExoPlayer][EventLogger]     ]
04-29 17:43:59.611  i: [ExoPlayer][EventLogger]   ]
04-29 17:43:59.611  i: [ExoPlayer][EventLogger]   Renderer:3 [
04-29 17:43:59.612  i: [ExoPlayer][EventLogger]     Group:0, adaptive_supported=N/A [
04-29 17:43:59.613  i: [ExoPlayer][EventLogger]       [X] Track:0, id=1, mimeType=audio/mp4a-latm, bitrate=714000, codecs=aac, channels=2, sample_rate=48000, supported=YES
04-29 17:43:59.614  i: [ExoPlayer][EventLogger]     ]
04-29 17:43:59.614  i: [ExoPlayer][EventLogger]     Metadata [
04-29 17:43:59.615  i: [ExoPlayer][EventLogger]       block_align: (Value: 0 Buffer: 0 bytes)
04-29 17:43:59.616  i: [ExoPlayer][EventLogger]       channel_layout: (Value: 0 Buffer: 0 bytes)
04-29 17:43:59.617  i: [ExoPlayer][EventLogger]       original_init_data: (Value: 0 Buffer: 5 bytes)
04-29 17:43:59.618  i: [ExoPlayer][EventLogger]     ]
04-29 17:43:59.618  i: [ExoPlayer][EventLogger]   ]
04-29 17:43:59.619  i: [ExoPlayer][EventLogger] ]
04-29 17:43:59.619  e: [ExoPlayer][EventLogger] playerFailed [9.64, 0.00, window=0]
04-29 17:43:59.620  e: An exception occurred: com.google.android.exoplayer2.r: java.lang.IllegalArgumentException
04-29 17:43:59.620  e: Stacktrace: com.google.android.exoplayer2.r: java.lang.IllegalArgumentException
	at com.google.android.exoplayer2.v.handleMessage(SourceFile:24)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:193)
	at android.os.HandlerThread.run(HandlerThread.java:65)
Caused by: java.lang.IllegalArgumentException
	at android.media.MediaCodec.native_setSurface(Native Method)
	at android.media.MediaCodec.setOutputSurface(MediaCodec.java:1979)
	at com.google.android.exoplayer2.video.k.a(SourceFile:143)
	at com.google.android.exoplayer2.video.k.a(SourceFile:33)
	at com.google.android.exoplayer2.video.k.handleMessage(SourceFile:1)
	at com.google.android.exoplayer2.v.c(SourceFile:3)
	at com.google.android.exoplayer2.v.e(SourceFile:44)
	at com.google.android.exoplayer2.v.d(SourceFile:18)
	at com.google.android.exoplayer2.v.handleMessage(SourceFile:4)
	... 3 more

04-29 17:43:59.620  e: [Player][ExoPlayer] Playback error detected
04-29 17:43:59.621  e: An exception occurred: com.google.android.exoplayer2.r: java.lang.IllegalArgumentException
04-29 17:43:59.621  e: Stacktrace: com.google.android.exoplayer2.r: java.lang.IllegalArgumentException
	at com.google.android.exoplayer2.v.handleMessage(SourceFile:24)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:193)
	at android.os.HandlerThread.run(HandlerThread.java:65)
Caused by: java.lang.IllegalArgumentException
	at android.media.MediaCodec.native_setSurface(Native Method)
	at android.media.MediaCodec.setOutputSurface(MediaCodec.java:1979)
	at com.google.android.exoplayer2.video.k.a(SourceFile:143)
	at com.google.android.exoplayer2.video.k.a(SourceFile:33)
	at com.google.android.exoplayer2.video.k.handleMessage(SourceFile:1)
	at com.google.android.exoplayer2.v.c(SourceFile:3)
	at com.google.android.exoplayer2.v.e(SourceFile:44)
	at com.google.android.exoplayer2.v.d(SourceFile:18)
	at com.google.android.exoplayer2.v.handleMessage(SourceFile:4)
	... 3 more

04-29 17:43:59.621  i: [Player][Timeline] Handling player error
04-29 17:43:59.621  i: [Player][Timeline] Playback stopped (error: true)
2

Hi, sorry to hear you’re having problems with the app.

About this specific issue, there is already a thread about it: Plex for Mi Box S is not playing any video since last update on Mi Box S few days ago . The team is aware and it’s working on it. Please close this one so we avoid confusion.

Thanks!

1 Like
3

Can’t find the thread you mentioned…

I believe it is just a minor compatibility issue with the update so…
Hopefully this gets fixed on the next Plex Android TV app update.
Thanks!

4

Sorry I meant Plex for Mi Box S is not playing any video since last update on Mi Box S few days ago (fixed original comment)

5

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