Issue when playing media on LG TV (WebOS)

Plex Media Server NAS & Devices
1

When playing media on my WebOS enabled tv through the official app, I get “There was a problem playing this item”. Looking at the status alerts I just receive Finished processing $filename.
Steps I have tried:
Checked permissions on transcoder TEMP folder
Checked permissions on all files required to play
Changed location of TEMP folder
UnChecked Allow direct play on client
UnChecked Allow direct stream on client

The device does not seem to be transcoding the files on request, anyone know a solution?

The NAS is the DS918+ running DSM 6.1.4-15217 Update 5.

2

With the latest round of update I am also getting the same error with specific files on my web os 3.3 television.

5

@trumpy81 I am a plexpass member and running plex in a container, it automatically updates. Also Web OS is running the latest available, as it is also set to automatically update.

6

Here are my logs

7

Looking through my logs I am seeing the following error: Unable to find client profile for device; platform=webOS, platformVersion=3.3.0, device=, model=65UH7700-UB

9

@trumpy81 said:
I meant you should update the Plex app on your TV and check and make sure you are running the latest app.

According to the Web Store on my brand new 55 inch OLED TV from LG, Plex has not updated their Plex App since 9/7/2016. What’s up with that!!