Issues Plex 4.29.7 on Tizen 5.5

Plex Players Smart TVs
1

Server Version#: 1.19.5.3112
Player Version#: 4.29.7
Tizen Version#: 5.5

TV Samsung UN50TU8000GXZD

Hi,
I just bought a samsung tv and have been having problems only with Plex (other apps as Netflix work fine). Some of same issues have already been reported here:

Error multimedia file format not supported AVPLAY

and here:

Samsung Tizen 5.5 stretched image (black bars removed)

without solution.

I already had two older samsung TVs but I never had any problems with Plex on them, and I still haven’t.
TV Samsung UN40H6400 and UN48H6800
Plex App Version: 2.012 (both)
PMS Version: 1.19.5.3.112-b23ab3896 (both)

All 3 TVs are wireless connected.

I read about the development, from scratch, of a version for Tizen 5.5. I tested the 5.0.9 Plex version but the problems also appear there.

I would like to know if there is a stable Plex version for Tizen 5.5, even if older, that allows me to watch at least some movies, while the new version is being developed. Or if there is anything I can try to fix it.

What I already tried:
Switch between 5Ghz and 2.5GHz wifi (TV connetion works fine on both);
Update TV;
Reinstall Plex;
Enable/Disable early access;
Enable/Disable direct play;
Change quality;
Lower H264 level;

All media works fine in other 2 Plex TVs or if directly pluged in TV by pendrive.
All media works at some point, the problems are intermittent.
Some times stretch image, some times show error (not supported), or
unsynchronize audio and video, some time combine all errors.

Thanks in advance.

2

Ok, after not sleeping, I managed a way to wait for new app.
I don’t know why but all issues are gonne after enable DLNA and confirm it is working on TV.
Does anyone try it?

3

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