Issues with DVD orders not pulling metadata

I want to post that there are still dvd order issues with the new agent

The office is a long running issue because in the aired order certain episodes are in two pieces while in the dvd/bluray order they are one file

For Season 6 episode 4 - if you use dvd order on the old agent it uses the name of the first episode from aired order Niagra (part 1) - for the new agent with dvd tvdb selected it just doesn’t pull metadata at all for summary or name

This is still a big issue

I ran full plex dance and removed bundles and then added it back - no cigar

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Thanks for report. Wanted to check if you see similar for S06E16 in DVD order

This affects both the legacy and modern agents and it’s a TVDB api issue.

The only difference between the agents is that the legacy agent doesn’t reset the episode metadata, so if you had it on airing order and switch to DVD order and refresh, it will still show the metadata for the airing order. The modern agent will unset the metadata on the episodes.

Both affected episodes using the legacy agent on DVD Order:

This should be fixed once we’ve fully migrated over the TVDB v4 API.

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Yes the 16th episode acts exactly the same

I realize this is a long running tvdb issue - my issue is instead of cutting the difference like the classic agent does and setting niagra(1) as the name - i get nothing

EDIT: @drzoidberg33 i missed two things in your post - i see the issue with the classic pulling the wrong manager and salesman episode because thats not even the right episode for 16 in dvd order

And i see that last note that once you move over to v4 api this will be fixed- sounds great to me :slight_smile:

Added question - with tvdb adding all sorts of orders like amazon and netflix - will the agent update support all that nonsense ?

I haven’t kept up on all of tvdb’s moves but it seems like now they treat episodes that only exist in dvd order as completely separate episodes -

IMO it’s better getting nothing and knowing it’s broken than it showing the wrong information.

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Yes sorry - i edited my last post after i realized what you were saying - thanks

Thanks for the responses - been using plex for the better part of a decade and never had a question answered in the forums so fast :slight_smile:

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Would you be able to comment about the possibility of the agent adding “BluRay ordering” from TVDB, which would fix my issue with The Office for folks who bought the blurays and DVD ordering isn’t correct.

Edit: basically a duplicate of this question after looking a bit more on the forums: Batman The Animated Series Blu Ray Order

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What’s the difference on office with Blu-ray ordering?

Found this as I am in the middle of adding the blu-ray of Batman The Complete Animated Series and of course would really like to see the blu-ray ordering support option added for Plex.

As an aside, I do want to thank all the Devs who work on Plex! I’m sure you get tired of only hearing people complain about all the endless features to add while never getting thanks for everything that has been added.

Thank you Plex for everything you keep adding! I’ve been using Plex for several years and have been really happy with all the features and bug fixes you keep adding!

Take a look at season 4. Basically, the Blurays vs the DVDs had different 2 part episode naming conventions . My old dvds were accurate per the dvd ordering, but the blurays combined a couple that is correctly captured in BluRay ordering, but PLEX doesn’t have the ability to select this.

the dvd and bluray ordering seem to be exactly the same for season 4

Looks like 312/313 is combined on bluray and not dvd - my rips for that season aren’t bluray so i’m seeing where the issue is

If it’s just a few episodes which are combined, simply “jump” over the episode numbers.
This is the easiest workaround – even if it means that you will get gaps in your episode numbers.

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