I was wondering if there’s a way to use a DVD order for metadata?
Currently wondering because Lost has 25 episodes on the bluray on the first season, while TVDB has only 24 episodes on the main page. The main page is where metadata comes from, so the 25th episode pops up in my list as “Episode 25”.
I’m not sure how to get the metadata attached to it right now.
Edit the metadata of the show itself and under advanced there is an option to tell it you have that shows files in DVD order. Refresh metadata and If tvdb has it in that order it will load it up.
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Thanks!
I’ve changed that option, although the 25th episode isn’t getting any data. It’s still just “Episode 25”. The name won’t get taken from TheTVDB.
If you are referring to this Lost I do see it has 25 eps but I have been experiencing issues getting DVD ordering metadata to load as well this week.
That’s the one! I have no issues with anything else as far as I can see, only that episode.
Fix Match - at the show level - when presented with a bogus list go to Search Options and put: 73739 (the TVDB ID#) in the show name field, search and select the first one in the list.
I tried that, but sadly enough it doesn’t make a difference. Episode 25 keeps popping up as “Episode 25”.
Bummer. You’ll have to edit that episode, or add 25 as a special.
I’m sure there’s an actual solution to it that works so I rather just find and solve it that way, than unnecessary manual editing 
I think there is just a bug because of the recent changes TVDB did to their API which i made a report for. I am getting the same thing when trying to load Lost s01e25
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If you remove the entire show, all it’s seasons and episodes, empty trash, clean bundles, re-add the show, Fix Match using the TVDB ID # above and it STILL won’t work…:
There is NOT an actual solution, apparently. TVDB and Plex can’t seem to find the show that has 25 episodes as the one TVDB and Plex can find, only has 24.
You can edit episode 25, put it in a Specials Season, or you can deal with a blank episode - and you can also wait to see if @BigWheel 's bug report bears any edible fruit .
I’d have edited the episode already - it takes about 15 seconds.
I had a similar thing happen with a single episode of another show but after multiple times of moving it out and back into that folder, it ended up working. I’ll just patiently wait to see a solution pop up. Thanks though!
If you’re using MP4 Files - move LMA to the bottom of the stack of active agents under all tabs in Shows and Movies - then refresh metadata at the show level or Plex Dance again.
Red: where it was
Green: where it goes
Nope. All MKV here.
Well, it was worth a shot - if you ever want to use MP4 files - better do the LMA Hack or you WILL experience pain and suffering…lol
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I add/used/changed a series to dvd order a few hours ago and it worked fine.
make sure files are already named in dvd order
Scan new show in (plex will scan them in default broadcast order)
edit show, change to dvd order
rescan
refresh metadata at show level
show should now have seasons/episodes in dvd order.
worked for me, as of a few hours ago of this post.
I’ve done that multiple times. I always name my stuff properly as well so… It’s just this one episode that refuses to work for some odd reason.
Came here experiencing the same issue. After trying an endless combination of removing the show, cleaning bundles, emptying trash, renaming files, and clearing my metadata cache, I really think that Plex is unable to get the DVD order anymore, via the Plex setting and the custom DVD order agent… What’s strange is that other shows can still get the DVD order…
I am trying this on The Office (US) now. It is not pulling the DVD order…
Now it did. But it is refusing to give some episodes names. Just “Episode #”. Refreshing does nothing. Why must this be a constant struggle?
