I am using the Plex Media Server within a WD My Cloud, which is accessed via a Samsung Smart TV. I have created the following Libraries within Plex:
- English Movies (Films) circa 600 files
- Foreign Movies (Films) circa 100 files
- Animations (Films) circa 100 files
- TV Shows (TV Programmes) circa 150 files
Each library consists of respective media files (within folders) with correct naming conventions as per Plex forums. However, when Plex built the libraries (took almost 2 days), some media files had metadatas matched whilst others did not, which only showed a stillshot of the movie. I realised that the “Plex Movie” agent was not able to match these files. When I switched to the “The Movie Database” agent under the “Match” option, metadatas were able to load correctly with no issues.
I don’t know what to do here. From the forums, the “Plex Movie” agent is the defaul and I can’t find a way to make “The Movie Database” agent as the default. For some reason, the “Plex Movie” agent is not flexible enough and this is causing me massive grief. Manually switching each file to “The Movie Database” agent is a massive process, as I noticed that half of all the media files could not be matched with the “Plex Movie” agent.
HELP!
Edit the library.
Go to the’Advanced’tab
@OttoKerner What am I supposed to do with the Advanced Tab (ie. edit the Library)? I have tried to amend the Agents under Settings, but there is no way to make “The Movie Database” agent as the default.
Also, forgot to mention that all movies under my “Animations” library cannot failed in matching anything with the default “Plex Movie” agent. I’ve tried to change manually to “The Movie Database” agent and no problems with the matching.
Would appreciate some support here, and possibly some explanation on how to progress. I am stuck.
You can define the default agent there.
@OttoKerner I am not able to define “The Movie Database” as the default agent under the Advanced Tab. Are you able to show me a screenshot?
It only shows 3 different agent types, being “Local Media Database”, “Movie Plex” & “The Movie Database”, and each agent would have their listings of “sub agents” such as fanart or subtitle.org. I am not able to locate anywhere to mark “The Movie Database” as the default agent. I must be missing something. I’ve been through the settings multiple times and looked at multiple forums.
@OttoKerner Thank You so much! I tried searching the forums and online but could not find this solution. Thank you again!
I have issues with Plex constantly scanning in the background, with the status screen showing files added every minute and metadatas being added or refreshed. Note full scan was previously completed. This has caused my WD My Cloud to be non responsive with the constant scan. Not sure what is the issue here. Should I open a new post?
Rule #1: never download or rip directly into folders which are being watched by Plex.
Do also check if you use other software (perhaps running on the NAS itself) which accesses the same folders and perhaps adds its own data to it.
As a last resort, disable automatic and periodic library updates in Plex.
@OttoKerner when you said don’t download or rip into the plex folders, assuming these are the folders within plex. I download files into my NAS, which then I create libraries in plex with paths from the NAS. I download any files direct into the NAS, but the plex software is within the NAS. Would this cause issues that I’ve encountered.
I’ve tried turning off the automatic scans and what nots but the it keeps scanning.
Does the constant scan crash the NAS?
Oh and there are no other software in my NAS
If the folder on the NAS, you are accessing with your download is inside the folder which is watched by Plex (no matter where Plex server itself is running), then yes, this is a problem.
Always use a temporary folder for downloads. After the download has been finished, verify the file, name it according to the Plex guidelines and only then move it into a folder watched by Plex.
@OttoKerner All media files are downloaded into my PC, renamed and then copied/cut into the NAS shared folder. So I believe I am not doing anything wrong here. Would firmwares be cause? My version is 1924285.
My naming conventions are “MovieTitle [year]” as opposed to “MovieTitle (year)”. Would this be a cause? I noticed that the media files gets matched when scanning with “[year]” and didn’t think this would be an issue. Total media files would be 800 files with “[year]” and to test this I would have to change all to “(year)”, which would take me hours!
Any other thoughts?
Sorry, I have no idea about that. I don’t know any of these devices.
By enclosing the year in [square brackets], you are hiding the year from the Plex scanner, so that it is ignored.
Which should lead to more wrong matches.
Whenever I do a manual match with “The Movie Database” no issues with matching the files with the [square brackets]. So how does this keep causing constant scans?
It doesn’t cause the scans.
I don’t know what causes the scans.
Take a look at/ Make a screenshot of
Settings - Server - Library - ‘Show Advanced’
Last night I completely turned off Plex from my NAS and only just enabled Plex. Weirdly enough nothing happening on the scans status. Screenshot of “Library - Show Advanced” as per below. I pretty much disabled most of the scans last night but the scan kept on going. Just turned it on 3 mins ago and nothing is scanning. I don’t know what happened.
I’d start a scan manually and take note how long it takes to complete.
Sorry what do you mean start a manual scan? On individual file or the whole library?
Also, I have have pushed for a manual match on a folder with 20 files, is there a way to stop the match/scan?
You cannot scan an individual file.
You can either scan all libraries at once or a single library.
I meant a single library.
I don’t know what you did here. There is no way to do a ‘manual match’ on 20 items at once.
Sorry, I meant I have a folder for TV series ‘24’. I clicked ‘match’ on the folder, whereby it is now scanning for metadatas. I had to completely stop all scans last night and I just tried to do manual match for ‘24’ now. Was wondering if a scan/match has commenced, is there a way to stop it.
I will try to scan a single library and see. But my single library consists on ie. Movies, Animations and TV Shows, whereby each library would have a few hundred movie files. Assuming it would take a few hours to scan each library.
