Plex Agent is the only agent for scanning tv and movies

When searching for tv and movies the plex agents are the only agents i can select. TTVDB and TMDB are listed in the agent settings but the check box is greyed out and when i move my mouse over the check boxes it turns into a cannot do sign. the sign with thats a circle with a line through it. i can neither select it or deselect it. this started very recently. does anyone have similiar issues? i am running plex on unraid using the docker.

I’m having this same issue with a Windows server, but Plex Movie is also not matching anything new. It’s really frustrating.

i actually just found the answer. go to settings, then libraries. edit the library you want and click on advanced. Then there change the agent to the DB sites there. don’t know why it was working fine until recently as it was, but its working normal for me now. hope it helps you too.

If you find yourself having to use “Fix Match” often then there likely some underlying issue, either with the way your files are named or possibly connection issues where the server cannot reach the metadata search services.

You should only have to use Fix Match in very rare circumstances as everything should match when it’s scanned in.

If you can provide server logs I could take a look for you.

Note that this will change the agent for all the items in the library (when they get refreshed) and is not really the right solution here.

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