Jumbled and incorrect library

Plex Media Server Metadata & Adding Files
1

Server Version#: Version 3.108.2
Player Version#:Version 4.24.1

Installed my media files to my new Qnap NAS and added my TV Shows library. its jumbling everything up and giving incorrect titles to everything. I have the correct naming procedure:
TVshows
----Arrow
------- Season 1
----------- ArrowS01E01.mkv (etc and so on and so on with all my library)

What I am getting so far is 32 seasons of Aquateen and 637 episodes which I do not have a single episode of. what the heck is going on? can anyone tell me how to fix this? is there a way to add an individual show instead of adding the entire TVshow library? i have 6 terrabytes of shows is it going berserk or what?

2
  1. Are you using the Multimedia share? If so, stop. You need to reference the actual shares which contain the media (e.g. /share/CACHEDEV2_DATA/tv)
  2. What is the top-level you’re using or are you adding each individual series to the list?

Correct:

/share/tv

Incorrect:

/share/tv/Arrow
/share/tv/MASH

Proper naming format:

Series/
  Season nn/
    Series - SxxExx - optional title here.ext
3

my files on Qnap are as follows:

Datavol1/public/tvshows/arrow/season 1/arrors01e02.mkv

for all my shows. I have the correct label of the show per IMDB, its getting jumbled when i try and add the library: Datavol1/public/tvshows

4

Please show me how it’s actually named?

“Datavol1” (the logical name) == “/share/CACHEDEV1_DATA” (the physical name you use)

5

my qnap window on the left when i open file manager:

NAS446200
Datavol01
Public
TVshows
24
Season 1
24S01E01.mkv

When I add the library to plex i am browsing to public/tvshows and adding the tvshows folder to my library. I hope this is what you are asking about.
24 is the name of the series btw.

i have like 30 different tv shows in the TVShows library which total about 6 terrabytes.

6

Your naming isn’t per the requirement. You’re missing the delimiters.

Name/
  Season nn/
    Name - SxxExx - Optional title here.ext

If you have a lot to rename, I recommend FileBot. It will figure it out and make perfect naming in a couple of minutes (includes time for you to verify each one before renaming and fixing structure.

The delimiter is flexible but is required.

As example.

[/share/tv/Westworld] # ls -la *01
total 33575736
drwxrwxrwx 2 chuck chuck        4096 2019-08-03 11:56 ./
drwxrwxrwx 4 chuck chuck        4096 2019-08-03 11:56 ../
-rw-r--r-- 1 chuck chuck 11162148725 2018-05-27 13:47 Westworld.S01E01.The Original.mkv
-rw-r--r-- 1 chuck chuck  2467083313 2018-05-27 13:47 Westworld.S01E02.Chestnut.mkv
-rw-r--r-- 1 chuck chuck  2478650319 2018-05-27 13:47 Westworld.S01E03.The Stray.mkv
-rw-r--r-- 1 chuck chuck  2444033620 2018-05-27 13:47 Westworld.S01E04.Dissonance Theory.mkv
-rw-r--r-- 1 chuck chuck  2368094834 2018-05-27 13:47 Westworld.S01E05.Contrapasso.mkv
-rw-r--r-- 1 chuck chuck  2404266319 2018-05-27 13:47 Westworld.S01E06.The Adversary.mkv
-rw-r--r-- 1 chuck chuck  2376180245 2018-05-27 13:47 Westworld.S01E07.Trompe L'Oeil.mkv
-rw-r--r-- 1 chuck chuck  2415175585 2018-05-27 13:47 Westworld.S01E08.Trace Decay.mkv
-rw-r--r-- 1 chuck chuck  2480739935 2018-05-27 13:47 Westworld.S01E09.The Well-Tempered Clavier.mkv
-rw-r--r-- 1 chuck chuck  3785098452 2018-05-27 13:47 Westworld.S01E10.The Bicameral Mind.mkv
[/share/tv/Westworld] # 
```
7

I have been using plex for 2 years, and have been adding to the library a little at a time, this is the first time i have moved an entire library to a new machine and tried adding an entire folder at once, do i need to make a blank folder and add the shows to the library one at a time and then scan to update the library?

8

i am not seeing what you are saying about the delimiters, what you are showing is exactly how i have my files set up.
24/
Season 1/
24S01e01.mkv
Delimiter is the - ?

9

On QNAP, I created all the shared folders first.
With my media already in correct naming structure,
I copied directly into the new destination share.

I would create a “TV” shared folder. There is no need to clump everything in public unless you really want to.

If you do use Public, then mirror how it would look in a shared folder

/share/public/tv (this is the subfolder)

-is equivalent to-

/share/CACHEDEV1_DATA/tv (this is a shared folder)

However you do it, keeping movies separate from TV is required.

10

sorry I just looked at the 24 files and they are exactly what you did for chuck

24.s01e01.mkv

11

Which type library are they in ?
Are they also co-mingled with movies?

12

yeah i have movies, about 8 tb ans the shows about 6tb so im kind of freaking about all this going sideways

13

something isn’t right.

Let’s back up and see where each library section is pointing to.

That’s the first place to start.

14

negative, tvshows has its own folder, movies has its own folder and music has its own folder, all under the datavol1/public/

15

ok. i bought the qnap and created folders on the datavol1/public thread and named them movies, tvshows, and music. I then copied my data from my tower raid into the qnap in the correct folders.

16

Where is the Plex server; on QNAP or on the Linux box?

17

my music library had no trouble. the tvshows is what im having trouble with. i have not tried tthe movies yet, i think its having issues with all the episodes.

18

the plex app is on the qnap server. the qnap server is linux based.

19

I know. I do the packing for it and am also principle support on QNAP :slight_smile:

when you open the web browser,
Hover over the TV episodes section
Slide to Manage Server → Edit → Folders

where does that point?

20

thats great i found just the guy i need then lol ive been on the other end helping people with issues like this and omg i feel like a total idiot. i dont like being on this side of things lol I removed the library after it was jumbled up for the 3rd time so i have nothing to point to at the moment I can go and try and add the library again.