Latest iOS APP Bugs

Plex Players Mobile Devices
1

Server Version#: v.1.41.6.9685
Player Version#: 2024.14.0 (1037)
iOS Version#: 18.4.1

Experiencing multiple issues with latest iOS App update.

  1. I am able to play any content from my server via Search or Continue Watching however I am not able to access any ‘Libraries’.

Selecting a specific ‘Library’ or ‘Libraries’ from the main page UI it just shows a blank page and doesn’t load.

  1. When on the ‘Libraries’ screen that is continuously failing to load, selecting the library name at the top left to switch selected library shows 2 old libraries from my old Mac server under favourites. I’m unable to see these anywhere else and there’s no option to remove/delete them.

  2. The recent post telling people to download logs and links to how
    log-2025-04-27T00_16_17.585Z.zip (21.0 KB)
    is outdated. It says to go Settings > Advanced > Download Logs. However there is no advanced setting in the latest iOS version. I had to go Settings > About > Download Logs.

2

Sign out of the Plex app, Shut down iOS, I gather this is a iPhone.

Go to server and Shut down., restart Server and iPhone, login to Plex app. Recreate Favorites by long pressing on a Library

3

LONG PRESS!!! thanks for the help to remove old favourite libraries. The UI is NOT obvious for this function. Thanks for solving problem number 2.

4

Aaaaand the Library not loading issue has now transferred to my iPad being just updated today.

Cannot view any personal server libraries. But can search and play content.

5

Persist, as my iPad pro M4 works mostly. Can not Wait till early May for another update to 2025.15.0 fix some of niggling issues.

6

iOS app on iPhone: 2025.14.0 (1037)
Home Server: 1.41.6.9685

Tried:
Log out iOS app / shutdown iOS app / shutdown iPhone / Reboot Plex Server / restart
Adding Guest and Managed user.
Upgraded server to latest version (version listed above)

Symptoms on iOS:
Libraries tab shows “No Libraries Found”
Long-press on Libraries button shows zero Libraries, only links to Plexamp & PlexPhotos.
Searching for content on iPhone app does not find content on the server.
Web app on iOS & PC finds Libraries like normal.
Same issues on iPhone and iPad.

7

let them fix their own beta mess Downgrade to old iOS Version and turn off updates only for Plex - Howto! - no jailbreak required

8

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