Latest PMS Update Seems to be Counting Files Wrong.

Just Updated to the Public Version of PMS
Version 1.11.3.4803 onto my server.

Now this gets confusing here…
On one machine entering my Movie library it says the movie count is 5333.

On another machine, the movie count is 6290.

Where did those extra files come from???

The correct number is 5333, as before the update both Plex Webs reported the same.

The only difference between the two is how I am accessing Plex
The machine with the incorrect (6290) count is logged on thru plex.tv and Plex Web version is 3.37.2.

The machine reporting the correct number (5333) is logged on directly to my PMS IP Addr.
Plex web version there is 3.31.1.

Strange but a little annoying.

Any ideas??

collections

Pardon Me??
Not sure I understand what you are saying.

Collections causing incorrect movie count after a Plex Web update???

Help me understand what you are saying…

Thanks

If you let collections display as separate items among your movies, the item count includes those collections.
If it bothers you that much, disable it in the properties of your library, until the bug is fixed.
https://support.plex.tv/articles/201273953-collections/

Ok Thanks…
I’ll try that.

Kinda bizzare that Plex versions don’t match.
What release is this new Plex Web suppose to be in?
How can you keep track of issues if you do not keep the releases in sync??

@OttoKerner I do not see anywhere in libraries to turn off collections…

So my remote clients will see the mess until the bug is fixed??

@OttoKerner
How about someone Backing Out that faulty version of Plex Web???
This version, I am SURE NEVER WAS TESTED!!!

Now my library has posters that do nothing and display garbage data as names (Prolly part of the auto collection crap).

PLEASE!!!

Can I delete / purge collections from my library???

Use the current hosted web app.

It is all covered in the linked article.
Yes, you can mass-delete collections.

And/Or you can just turn off the collection feature without removing the collection tags.

@OttoKerner
Maybe I have not explained the issue well enough…
Over time PMS has created all these collections and auto naming them with the DVD labels.
Sooo. since movies ALSO show collections, I have all these movie posters with no meta data but the disc text label displaying.

I click on one of them and it’s just a Collection entry. Now some point to movies and some point to NOTHING. If I go to the movie that is suppose to be in the collection, it has NO collection tags.

So, how do I just go in and delete a collection without affecting the movies?

@cayars
I have looked. How do I turn off the Collection feature??

I might be blind, I do appreciate the assistance…

This thing was tested BEFORE being implemented into Production???

LOL.

John,
Edit the Library. Go to Advance setting.
You will see the collection info at the bottom of that advanced screen.

Carlo

@jjrjr1 said:
So, how do I just go in and delete a collection without affecting the movies?

  1. Make sure to use the hosted web app https://app.plex.tv/desktop
  2. Enable media deletion for your server (temporarily) under Settings - Server - Library - ‘Show Advanced’
  3. go into your movie library, and switch the view mode to ‘Collections’

  1. use multi-select to pick some of those collections you want to delete (CTRL+click)
  2. go up-right to the ellipsis ( . . . ) menu and pick ‘Delete’

@cayars
I looked there but there is NO setting to turn off Collections.
There is a Tick for using movie database collection info. I do not have that set.

@OttoKerner
That Worked great deleting Collections… Thanks.

However, Wouldn’t be easer or BETTER for the users just to back out the BAD code???
Then Fix, TEST, and release it when it works properly??

@jjrjr1 said:
@cayars
I looked there but there is NO setting to turn off Collections.
There is a Tick for using movie database collection info. I do not have that set.

It should look just like this. Just select “Disabled”.

@jjrjr1 said:
This thing was tested BEFORE being implemented into Production???

LOL.

Yes, it was reported before it went live, but not deemed important.

Plex posted clear guides for how to use it and even turn off the feature. When you can turn it off if it’s not working as well as you wish it’s not a show stopper. In cases like this it’s sometimes better to just get it out in testers hands to play with to see what other bugs may be present so they too can get fixed quicker.

Carlo

Well yea get it out into testers hands…

But I am NOT a tester!!!

I only implement Public Releases…

This WAS NOT part of the Public Release.

Geeesss. no wonder!!!

Yep, not ideal do release it into the public release but sometimes you need to push a release to fix other issue. The latest releases had fixes that were needed by users that couldn’t wait.

Again, if the collections is causing you a problem just turn it off. This gives you the ability to play with it or not be bothered with it. Your choice.

K Thanks…