Ok so now I’m getting the damn closed captations again! All settings are basically set to off… It does seem to matter what movie/show it is though.
Hey @Ridley, are you able to share any news about this topic? Was our input understandable for you?
It seems that if the closed captations is unknown they get shown even if I have captations off.
What’re you saying dude?
Edited my post… Damn autocorrect
A new update came out and still no fix for this bug.
Set the “driving language” back to audio instead of subtitles!
It was easy to screw it up, it should be even easier to fix!
@Ridley @anon18523487
As previously mentioned, this is not a bug, but a change to the feature. It is unlikely the feature will be changed back.
However, we are looking to update the feature that will allow recreating the old functionality.
Then explain how it works and update the fuc.king documentation?
The “Primary” language is now based on the “Preferred subtitle language”, so the decision for when and what to show depend on this. Documentation has been updated.
What’s the url to the doc?
Can not confirm.
If an audio track matching your preferred audio language is not found, Plex will try to display the most appropriate subtitle track using the following logic:
Last modified on: September 24, 2020
I did (with Ctrl+F5), I still see the old page. Maybe cached on some CDN or so?
So one of the best features of the software was voluntarily broken irreparably. Sad to hear this. Thank you anyway for the answer.
Hard refresh?
On Windows and Chrome, F5 or refresh from the menu just reloads the page. Sometimes this is cached so you just get the same page. Ctrl+F5 reloads the page from the source instead of using any cached data.
That’s not to say that the data may not be cached upstream of you, so it may still take some time to see changes. Give it a day if the hard refresh doesn’t work. However, I posted an image of the part that were updated above.
That is very good to hear. Is this “just” restoring the old functionality or is it the expanded option set with multiple languages in a priority order as described by @Ridley in post Latest update breaks subtitle preferences - #60 by Ridley?
I’d like to see a quick fix for this problem, so the former would be nice if that leads to a quicker solution.
But in the end the priority approach by @Ridley would be even better - if our feedback is taken into account for the design of that feature. But I would understand if that would take longer to implement.
To preserve the documentation of the old functionality I’ll add a screenshot here:
We will be expanding the feature which will allow the old behavior as well as some new tricks.
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Awesome man, the doc is updated as well now, 12th November, can’t be coïncidence lol.
So one more question, is it possible to let plex auto-download subtitles and auto-turn them on when playing? If so, how?
That is already working with the opensubtitles agent, or at least it used to be time ago…
