@ravx25 said:
Signing out of the server does not work. I tried this and I still don’t have access on my LG TV.Wouldn’t uninstalling Plex to reinstall PMS cause us to lose our database? I would prefer not to do that.
Where can we download the previous PMS release? I’ve looked around a few places and haven’t been able to find old versions of it.
Are you using LG Medialink or LG Smartshare or a third party product?
Where exactly did you sign the server out ? which screen?
The issue and solution is described below
For LG Medialink, you need to have two IP Addresses specified in the List of IP Addresses and Networks Not Requiring Auth field, the IP Address of the LG TV and the IP Address of the Plex Media Server.
Make sure the IP Addresses are setup as DHCP Reservations in the router and enter them separated by a comma and no spaces. If the server has more than one network interface active (not really recommended), then all the IP Addresses need to be entered. A fix is being worked on and will be released in a future version of Plex Media Server. Meanwhile this is the recommended solution
For LG Smartshare - it is sufficient to just have the LG TV IP in the List of IP Addresses and Networks Not Requiring Auth
If you still have issues, restart the server and try to access and when it fails, get a photo of the LG TV screen and screenshot of the server settings network show advanced page and the server settings general page and attach here together with details of what the IP Addresses are and the Plex Media Server.log file as a file attachment
See https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
