LG WebOS PLEX app goes black after a while of not using it

Plex Players Smart TVs
1

Server Version#: 1.25.0.5246 (and previous)
Player Version#: 5.0.1
TV model: OLED55C7V
WebOS version: 06.00.25

Hi!
Recently I have an issue with the app.
When I cold start TV it works fine. I can login and watch content, but when I go through other apps and get back to PLEX after some time I can see the big logo displayed, after 2 sec it disapears and screen stays black.

It’s not server related, because it still works fine on other devices. This is clearly WebOS app bug.

The only way I found to bring back PLEX is to pull out TV plug and plug it again.
Please fix this annoying issue!

Thanks,
Mariusz

2

Hi,
PLEX support, please acknowledge this.

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