Library is not downloading any metadata

Hey guys, I’m having an issue with my library metadata. My library was updating metadata perfectly and has progressively gotten worse. Now it won’t update even when forced. I’ve tried deleting my plugin cache, tried the plex dance, now I’m at a loss. I’m using a DS918+, server is up-to-date as well as the plex server. After doing the Plex Dance, I’ve lost all metadata. No posters, movie info, ratings, etc. Anyone have any ideas? Here are some screenshots. I’ve also uploaded my logs and database.

Plex Media Server Databases_2020-07-20_05-40-46.zip (3.2 MB) Plex Media Server Logs_2020-07-20_05-40-34.zip (10.4 MB)

Thanks for your prompt reply. I will try these steps and report back.

That appears to have done the trick. All Metadata is being downloaded and posters are showing up. Thanks for your help!

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