Library missing after latest update on Synology DSM7

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After updating PMS on Synology to latest version, my Plex no longer detects my media and it cant find it on my network.

When i log into the web client its just standing like a dont have a PMS installation.

Can you help fix this?

Server Version#: 1.29.0.6244-819d3678c
Player Version#:

[dbirch]

What happens when you visit http://[Local Plex Media Server IP Address]:32400/web

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I login, select my user and up comes the interface, but there’s none of my media - which there used to be.

From the left menu it says “your media” but there it wants me to add my media, but it just directs me to download the PMS server, so maybe the Plex doesnt catch my local PMS server even though its running?

Another weird thing is that my Apple TV app is apparantly still working, but everything else doesnt see the media?

[ChuckPa]

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Uninstall the app - Use the first radio button (KEEP) option.

Reinstall the same SPK version.

• Select the “Install using Plex Claim Token” button
• Click the ‘Get Plex Claim Token’ blue hyperlink
• In the tab which opens, COPY the token it gives you
• Return to the installation page
• PASTE the token in the box on that page.
• Click NEXT NEXT DONE

Now let it install and get updated credentials for your server.
(Getting new credentials takes a little longer than normal install – 10-15 seconds)

If networking is correct, it will complete and show ‘Claimed by: YourPlexUsername’

You may now open the server normally.

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Got this error when it installed ?

I guess it means it cant complete the installation, but my network configuration have not changed so i dont see a fault there

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yes - its back working now - i have to change some of the network settings to get it back on track, so the network was the issue.

Thanks for the help.