Lifetime Plex Pass, but server now shows "Go Premium" button at top

When I go to my account, it still shows that I’m a Plex Pass lifetime member, but why is the button back?

do you by chance use multiple accounts and have that server connected to a non-plex pass one?

(silly questions first)

You’re right tom80H. I opened Plex using a different browser than normal, and I guess it remembered an account I set up eons ago. Thanks!

I got this again today; I had to log out and back in again to make it go away. I wasn’t logged in with any other account. Odd. :smiley:

We have had a few reports of this recently.

@warlockuk are you saying you had this occur more than once (if so how often) ? Were you using app.plex.tv or the web app bundled with your server ?

Yeah, via app.plex.tv

It went away after logging out and back in again I think; can’t recall now :slight_smile:

edit
I think this is maybe the second or third time this has happened for me.

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