Hi,
my Plex server / player says since today “go premium” but im Premium lifetime member since 2017
So after this message i do an update to version:
Version 1.21.3.4046
but go premium is still there.
any ideas?
Webplayer: Version 4.51.1
same thing happening to me, i have plex pass lifetime since 2018
Same here. I’ve had a lifetime Plex Pass for years and just started to get the same message.
Seems to be a server problem. Have the same issue here.
Go Premium Sign but already a Premium member.
Same here.
I dont like advertising if i paid for premium already.
Same here. Anyone know what the difference is or is there a difference? I even get the message when I log into my account on the web.
You may only need to sign out and back into Web app
On every device which uses the web player ?
If you are not currently using it then then next time you do then it should be fine I think. Mostly I referring to your current session. Just closing your browser and reopening might get it to pick up the sub correctly as well but not sure.
sign out , and sign in
was the solution
THX
There was a bug that was recently found and patched which potentially allowed hackers to use your server for denial of service attacks. With the patch it forced users out, so I’m assuming your cache was still showing logged in but the key reset made it so the system needed to login with the new key to actually be logged in, so it makes sense logging out and back in did the trick.
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