Linus tech tips - The WAN show - Plex issues making Linus considering jellyfin

General Discussions
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Hey everyone, while listening to the Wan show last night, I was surprised to hear Linus say this about plex :

It’s not too surprising since the issues that Linus complains about also affect tons of us. Downloads is still a hit or miss and the android application still needs a lot of love at error handling, codec compatibility and so on ( I need to install Kodi and the plex plug-in in order to have a decent experience in android.)

So my question is this - can we expect something to improve now, that we have a well known YouTuber talking about these issues and stopping collaborating with Plex specifically because of them?
And additionally, is this what it takes to get plex to address these issues? A public figure openly complaining?
Can we have feedback from devs or product owners?
What is it that is missing to help address these problems?

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Interesting that he says that, yeah. I wonder what Plex will think of this.

Regarding his other complaint, episodes not advancing to the next one - this is extremely frustrating and has been broken for I suppose over a year now. I just got used to it after a while, but it is weird that such a thing is broken for so long.

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Can we at least agree that it’s sad that basic functionality is still an issue?

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While I understand your sentiment, Plex has partnered with Linus several times, even recently.
In business, you’d do well to listen when others complain… particularly when it’s people with visibility that actively use your product.

Seems a bit asinine, not doing so. Unless priorities lie elsewhere, but then, if quality is not currently the priority, what is…

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Seems to be other things than media management… arcade… tv… cord-cutting…

The basic media-server stuff sees little improvement.

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Linus perfectly sums up how I feel about plex and why I purchased it …

I have plex to manage my media library so that I can watch my media library on my devices. Everything else is utterly irrelevant and might as well not exist.

Eventually, I sense plex will move to a point I just cannot live with its cloud pollution of my media. Add to that serious regressions, bugs and glacial fixing of issues I can see at some point, kicking and screaming I’ll just move. This makes me sad as I’ve loved plex for years. I’m not there yet but every few months they change or add something which puts another nail in the coffin.

Will this tech tips comment make a difference, nope. Plex will do what plex will do ! However, if Linus does indeed move to a different media solution and uploads a why I moved from Plex to Jellyfin video that may just ruffle some feathers and influence some real change …

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Yeah, I even had to layout some points to someone who loves PlexAmp and wants Plex to charge a separate usage fee for PlexAmp to it in order to increase revenue.

I’m like, woa, stop right there.

Copy and pasta:

“Additionally, where it stands as of now, PlexAmp is the most essential gem aka Plex PERK that we all have right now that sits as a consolation prize for all the gutting of previous Plex Services and Features that Plex Corp have killed along the way.

I don’t think proposing GIVING additional money away, willingly, is on my to do list considering what features they gutted.

As Plex Pass beneficiaries we no longer have:

- Plugins (should have stayed)
- Podcasts (should have stayed)
- Arcade/Gaming
- VR
- Plex Cloud
- Photo Sync (should have stayed)
- Plex News
- Plex Webshows

A couple of things that would make it more sensible is if Plex did launch an Audiobook type library and enhance its functionality of music libraries, extending its usefulness for the Classical genre and officially add multiple artists support. Last but not least, get rid the 24 hour playlist limitation. Then perhaps it can be launched as a standalone app on its very own.”

End Quote

Plex is arrrrgh, a PITA. I got recently scolded for being too mean on the forums but bloody hell, I’m just as frustrated with Plex newbies thinking that their voices are just as important as us who been around for over a decade, waiting PATIENTLY for things to get better. It’s like a drug infested relationship. Eventually one of us has to let go.

The voting mechanism sucks, they no longer have virtual “round tables”, they refuse to hire more mods and forum employees, they also haven’t implemented a proper bug ticketing process, soooooo what does Linus think he’s capable of doing that we haven’t fought tooth and nail for before?

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Both Byte My Bits and Linus will speak up on their issues with Plex. They don’t bow down but they’re civil about it. Lon on the other hand still does sponsorships with Plex and every so often does promotional stuff with new features and he isn’t critical about his experiences with Plex. He keeps it soft and cushy in my opinion.

Regardless, it’s like how I see Rene Ritchie as being the new YouTube digital creator liaison… you can’t burn bridges or rock the boat with these companies unless you want to ruin your cash flow.

Linus has more integrity though and I admire that. He is definitely more transparent than he needs to be.

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As far as I know, none if the issues Linus raises about Plex are not addressed in Jellyfin. I don’t believe Jellyfin supports media downloading on mobile clients, nor does it support a PostPlay screen/Automatic Play Next capability on any client, both of which he called “baseline requirements”, so I’d be surprise if he switches anytime soon.

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Right, but it doesn’t work for him anyhow with plex so the point is somewhat mute.

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[quote=“millercentral, post:10, topic:823124, full:true”]
As far as I know, none if the issues Linus raises about Plex are not addressed in Jellyfin. I don’t believe Jellyfin supports media downloading on mobile clients, nor does it support a PostPlay screen/Automatic Play Next capability on any client, both of which he called “baseline requirements”[/quote]

Lack of the functionality is quite different from boasting about having it, and not working for a sizable number of users.
I would totally make myself available to sit down with my three or four devices, during a “clinic session” with a couple of plex devs, just to test the functions that don’t work, share logs, back and forth for the time needed to focus on a fix.

I want plex to work, I paid the pass to have functions that work. I’ll give my time to help.
But it would be pretty awesome to see/hear some progress or statement on the matter…

How long have you watched Linus? He totally would - simply out of spite, and would make a video that would get millions of views explaining in excruciating detail every problem, situation he encountered, with examples and reproducing them for the video. He would then show whatever other solution he picked, explain the differences and the problems that he no longer has, to justify how missing two functionalities (as an example) is ten times better than getting frustrated when dealing with said issues.

See? There’s a difference.

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Yeah… the last time that got addressed was in 2020 when Lon had an actual sit down with Keith. I think we’re due for another update!

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Same sentiment. I have been very vocal about that, especially when their marketing IS misleading.

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I agree with him. Plex is currently a joke and I begrudge every penny of my lifetime subscription.

At any point will Plex stop trying to force garbage tier TV streaming and get back to fixing their base product?

edit: and I am still annoyed that photo backup was removed.

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So I’m late to the party with this, not certain if anyone ELSE knew about this but apparently us Plex Pass members get “discounts” on participating partners. Let’s act like a credit card and give rewards our users have zero to 1% chance of using…

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I hope plex looks into this and focus on main issues rather than Live TV.

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I don’t know who Linus is, but Gene’s take on Plex is lit.

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I don’t know who Gene is. Mind sharing a link?

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Plex needs to bring focus back to the core features.

The picture album blur issue is one of them. And then they need to fix the other issues.

I don’t care about discover, or any other cloud feature. I need Plex to focus on my media and not free content.

Plexamp also needs more development. They built it, but it’s been stagnant for a long time.

Should be focusing on things like hw acceleration and increased compatibility with more codecs.

I would also like to see something like “delete bundle” or “delete metadata” for a specific item so we don’t have to do the Plex dance. She. Dealing with issues like thumbnail generation or other metadata issues.

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