Live TV and DVR broken since latest update

Server Version#: 1.25.3.5385

Since the latest update to plex server (windows 2019) I have lost my DVR and its now asking me to set up DVR. When i try and set it up then it isnt finding my HDHomerun tuners or my xteve/TellyTV virtual tuners.

This appears to be being caused by stale data stored in a table for Media resources. Running an SQL Query to delete the data from the table resolved the issue so for anyone else experiencing this problem follow this quick guide:

  • Stop Plex Server
  • Open SQLite DB Browser
  • Open C:\Users%username%\AppData\Local\Plex Media Server\Plug-in Support\Databases\com.plexapp.plugins.library
  • search for Media_provider_resources, right click and choose Browse Table
  • Click on the Execute SQL tab and paste the following into the top left box
  • Delete from Media_provider_resources
  • Click on the play button
  • You should get a success response in the bottom left box
  • Click close database and then exit SQLite DB Browser
  • Start Plex Server
  • go to Settings → Live TV & DVR
  • Click Setup and you should now see your tuners

Hope this helps…

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