So it appears that the Plex team really don’t want to engage with the community at large, just specific individuals, where information is shared in more private groups.
My hope is this approach is reviewed and a more broad communication strategy can be put in place to help connect paying Plex users with support and answers.
I now realise that any efforts to try to collate issues clearly is wasted, as we can see with the total lack of Plex team engagement with this thread. Sadly this is pattern that many of us have seen over the years, that is disappointing given these forums are the only path for support and assistance.
Hoping I’m wrong, but given not a single comment from any Plex team member after quite a bit of work by many to try to be constructive and productive, it’s hard to draw and other conclusion. This isn’t the way to treat customers.
Or put more simply, I simply give up.
