Server Version#:1.43.4.10903
Player Version#:
Tuner Make/Model:Hauppauge Win TV dual tuner
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I’m having a live tv OTA problem. I’m using a Hauppauge tuner and it has worked for years. My tuner and antenna are fine because I can play live tv on Jellyfin, which is on the same server and uses the same hardware. This was last working on 1.43.3.10861. After upgrading to 1.43.3.10896 it stopped. I’ve deleted and recreated the dvr, but that didn’t fix it. Plex sees my tuner and shows the channels it found. I then upgraded to 1.43.4.10903, but that didn’t help. My server is on linux. It fails using Roku and also on the web interface. I’m getting “Playback Error Live TV playback could not be started” on the Roku and “Playback Error Could not tune channel. Please check your tuner or antenna” on the web.
/home/plex/Downloads/Plex Media Server/Plex Media Server Logs_2026-08-28_13-55-57.zip
At a minimum, try restarting Plex Media Server. But also restart the host system.
I know it seems basic, but there’s been a known issue on Macs where a restart recovers the same issue. Maybe it’s spread to Linux-based installations now.
There is?
@ecbolick if you can please do the following;
- Confirm server DEBUG logging is enabled, VERBOSE logging is disabled.
SAVE if changes.
- Restart PMS
- Give it two minutes to start and stabilize
- Start a playback which shows the issue
- Repeat on a couple channels
- Download the server logs
- Attach the logs so I may see them.
Plex Media Server Logs_2026-08-28_16-20-05.zip (3.1 MB)
I shut down the server completely, let it sit a few minutes. I powered on, let it sit again, then verified PMS started. I tried to play several live tv channels via the web interface and also on a Roku.
Maybe “known” issue is a bit strong. Perhaps “previously-reported “ would have been more appropriate. But it’s likely not relevant here anyway, so please ignore me and move along:).
(Also, thanks for responding. You do great work in these forums!)
@ecbolick Are you able to downgrade back to 1.43.3.10861 can confirm that it’s working again?
I will try. Can you give me the specific steps on how to do that? I’ve never tried to downgrade before. I’m running PMS on Linux Mint.
By the way, I have the 10861 amd64 deb package saved.
Just run the installer. It should downgrade without issue.
When I try that, I get “Error: A later version is already installed”.
your logs state that plex is failing to tun because another process is holding the device. judging by your comment im assuming its jellyfin. can you run sudo fuser -v /dev/dvb/adapter*/frontend* to find out who holds it?
That was it! Thank you! Technically it wasn’t Jellyfin. To use a Hauppauge tuner on Jellyfin you have to use tvheadend. I removed tvheadend and that solved the problem. I don’t use Live TV OTA very much, so the last time it worked was when I was on 1.43.3.10861. I upgraded Plex and assumed that was the issue, but there have been recent updates on tvheadend. Apparently those updates on tvheadend caused the problem. I only had Jellyfin with tvheadend as a backup to Plex.
