Live TV & DVR Option not showing

I had to do a factory reset on my NVIDIA TV recently to fix the bug in the latest Plex release. All seemed to work except now I do not see the option under setting to setup my live TV any more. I do have a Plex Pass and I was using it before I had to do a factory reset.

What version of Plex Media Server is currently installed?

Factory reset restored version of PMS shipped with Shield which is pre DVR & Live TV. You need to sign in to your google play store account and install the latest Plex Server.

version Version 1.4.3.3433

that is the latest version on play store

I am seeing 1.13.0.5023

got it thanks had to go into my apps and update it there.

Deleted original

I have updated as stated but still no live tv/dvr option. I had it before the restart and havent seen it since. I am currently version 1.13.0.5023

Mine is gone from both my nvidia shields also. I think they may have messed up this update.

@Scorn64 said:
Mine is gone from both my nvidia shields also. I think they may have messed up this update.

Yeah, I don’t have the Live TV & DVR option on any of my devices (Web browser, Roku Ultra, Android, iPad, etc.). In the server, I have to rescan/reinstall my tuner but it NEVER saves anything. When I go back to the settings in the server, it just wants me to redo my tuner scan again.

What server do you run? I’m running a server on Freenas and there seems to be a larger problem on mine. It has stopped getting images from the tv database. I also had an update to Freenas at the same time so there are a lot of variables to check.