Live TV & DVR shows and movie thumbnails are missing for some items under BROWSE

Server Version#: Plex 1.21.0.3711
Player Version#: Plex for Windows-current version, Firefox 83.0, Roku- current version
Tuner Make/Model: HDHomeRun HDHR3-CC
Guide/Lineup name: Spectrum Stockbridge Ga.
Using XMLTV?: No
Channel number/Name: Random shows and movies, see screenshot below.

How can I solve this problem? Will provide any logs needed, if told where to find them on a QNAP NAS.

This problem should have been resolved. Refresh your epg to check. The same issue was resolved this morning in Australia.

The current Version 1.21.1.3759

I installed Plex 1.21.1.3759 and refreshed the EPG and am still having the problem. See below. Is there something else I can try?

I upgraded to Plex 1.21.1.3766 and refreshed the EPG. I am still having this problem. Any updates on a resolution?

Thanks

This is what fixed it for me. I had to delete and re-add my DVR. Then I had to reschedule my recordings. All is well now.

I upgraded to Plex 1.21.1.3795, deleted and re-added the DVR. This fixed my problem. All thumbnails are showing. Thank you for your help. This topic can be closed.

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