Live TV Not Working After Move - Playback Error: Source is Unavailable

Live TV & DVR
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Server Version#: 4.108.0
Player Version#:
Tuner Make/Model: Silicon Dust HDHomeRun Flex 4K (HDFX-4K) Firmware: 20230719
Guide/Lineup name:
Using XMLTV?:
Channel number/Name: All

Howdy all. We recently moved into a new house and yesterday I finally got my Plex server (Windows 11) back on the network. However, I’m running into a problem streaming live TV from my HDHomeRun Flex 4K network tuner. Trying playback of any channel results in a spinner that final ends after 15-20 seconds with “Playback error - source is unavailable.” I get nothing no matter what endpoint player I use - AppleTV 4K, macOS, or directly via the web player on the Plex server itself. HOWEVER, I’m able to watch programming just fine using the native SiliconDust HDHomeRun player app on macOS. No issues at all. I can also stream my ripped movies from the Plex server just fine. The problem is isolated to the TV tuner.

I’ve tried deleting the DVR and re-adding it, and the Plex server sees the HDHomeRun just fine and shows that it’s online. It also completes a channel scan just fine. Plex simply won’t stream ANY channels from the HDHomeRun without generating that error. Does anyone have any ideas or insight into what might be going on here? It’s driving me bonkers!

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I’m also seeing the following errors on the console when I try to stream a channel:

Req#f4c1/Transcode/28532a42-34fd-41f6-86c1-ccc5324b0b58/33ae96c2-9da3-4cca-bc75-23fc83d3ce4b] [mpeg2video @ 00000164177f8080] Invalid frame dimensions 0x0.

[Req#10114/Grabber/5fc76c04336b43002e233a8e-5fc705e67c6557002ee1e7cd-q1u9wjcylhlu2yvcbtfusb0f] Unknown metadata type:

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Anyone? I’m still unable to resolve this problem. I’ve even tried using a different HDHomeRun tuner, which gives me the same error.

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Hi,

I’m not sure if I can compare my error messages with yours. I have an HDHomeRun Quatro, a VBox Gateway and an Octopus NET C2. My live TV mistakes are:

After a long stream, I get an error message: This live TV session has ended.

Another error (also not just HDHomeRun), when I stream a channel after several hours and then want to switch, I also get an error message: This tuner is not available.

However, I have a Synology as a Plex media server.

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