Live TV stops tuning to any channel

Plex Media Server
,
1

Server Version#: 1.23.6.4881
Player Version#: N/A

Running my PMS on CentOS Linux release 7.9.2009 (Core) x64 with SELinux set to Permissive. I use a combination of a HDHomeRun tuner and xteve (EPG) sources for my local USA channels and some channels in France.

This started happening recently, where LiveTV stops working, regardless of player and I have to restart plexmediaserver to fix it. If I check the status before I restart, it’s still running and the server page loads no problem.

Could someone take a look at the logs and let me know what’s up? I tried looking myself but I can’t tell what’s going on.

Thanks so much!

Plex Media Server Logs_2021-08-07_15-28-31.zip (2.8 MB)

Screen Shot 2021-08-07 at 3.09.19 PM
Screen Shot 2021-08-07 at 3.09.19 PM553×904 58.1 KB

Live TV Playback error or Plex does not release Tunners when changing channels
2

Anybody out there that can help?

3

And it happened again. This is getting annoying. Plex Media Server Logs_2021-08-11_17-05-25.zip (2.1 MB)

4

I dug into the logs more and found these in the Plex Media Server 1.log:

Aug 11, 2021 16:45:11.867 [0x7f0d77e46b38] ERROR - [Transcoder] [NULL @ 0x7fa22fb125c0] SPS unavailable in decode_picture_timing
Aug 11, 2021 16:45:11.867 [0x7f0d77c4fb38] ERROR - [Transcoder] [NULL @ 0x7fa22fb125c0] non-existing PPS 0 referenced
Aug 11, 2021 16:45:11.867 [0x7f0d77e46b38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] SPS unavailable in decode_picture_timing
Aug 11, 2021 16:45:11.867 [0x7f0d77c4fb38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] non-existing PPS 0 referenced
Aug 11, 2021 16:45:11.868 [0x7f0d77e46b38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] decode_slice_header error
Aug 11, 2021 16:45:11.868 [0x7f0d77c4fb38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] no frame!
Aug 11, 2021 16:45:11.868 [0x7f0d77e46b38] ERROR - [Transcoder] [NULL @ 0x7fa22fb125c0] SPS unavailable in decode_picture_timing
Aug 11, 2021 16:45:11.868 [0x7f0d77c4fb38] ERROR - [Transcoder] [NULL @ 0x7fa22fb125c0] non-existing PPS 0 referenced
Aug 11, 2021 16:45:11.869 [0x7f0d77e46b38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] SPS unavailable in decode_picture_timing
Aug 11, 2021 16:45:11.869 [0x7f0d77c4fb38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] non-existing PPS 0 referenced
Aug 11, 2021 16:45:11.869 [0x7f0d77e46b38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] decode_slice_header error
Aug 11, 2021 16:45:11.869 [0x7f0d77c4fb38] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] no frame!
Aug 11, 2021 16:45:11.869 [0x7f0d77e46b38] ERROR - [Transcoder] [NULL @ 0x7fa22fb125c0] SPS unavailable in decode_picture_timing
Aug 11, 2021 16:45:11.870 [0x7f0d77c4fb38] ERROR - [Transcoder] [NULL @ 0x7fa22fb125c0] non-existing PPS 0 referenced
client_loop: send disconnect: Broken pipe] ERROR - [Transcoder] [h264 @ 0x7fa22fb10b00] SPS unavailable in decode_picture_timing

Which is strange because I’ve had transcoding turned off on my server for a few weeks now.

I also saw these but unsure if they could be causing my problem:

Aug 11, 2021 16:49:15.435 [0x7f0d7736ab38] ERROR - downloadContainer: expected MediaContainer element, found html
Aug 11, 2021 16:49:15.435 [0x7f0d7736ab38] WARN - Subscription: No container available for /tv.plex.providers.epg.cloud:21/metadata/plex%3A%2F%2Fshow%2F602a651da5d49e002cd18ea7
Aug 11, 2021 16:49:15.449 [0x7f0d77347b38] ERROR - downloadContainer: expected MediaContainer element, found html
Aug 11, 2021 16:49:15.449 [0x7f0d77347b38] WARN - Subscription: No container available for /tv.plex.providers.epg.cloud:21/metadata/plex%3A%2F%2Fshow%2F5fc6acac75bdc2002e9e54c0
Aug 11, 2021 16:49:15.958 [0x7f0d7738db38] ERROR - downloadContainer: expected MediaContainer element, found html
Aug 11, 2021 16:49:15.958 [0x7f0d7738db38] WARN - Subscription: No container available for /tv.plex.providers.epg.cloud:21/metadata/plex%3A%2F%2Fshow%2F602a651da5d49e002cd18ea7
Aug 11, 2021 16:49:15.964 [0x7f0d77324b38] ERROR - downloadContainer: expected MediaContainer element, found html
Aug 11, 2021 16:49:15.964 [0x7f0d77324b38] WARN - Subscription: No container available for /tv.plex.providers.epg.cloud:21/metadata/plex%3A%2F%2Fshow%2F5fc6acac75bdc2002e9e54c0
Aug 11, 2021 16:49:16.438 [0x7f0d77324b38] ERROR - downloadContainer: expected MediaContainer element, found html
Aug 11, 2021 16:49:16.438 [0x7f0d77324b38] WARN - Subscription: No container available for /tv.plex.providers.epg.cloud:21/metadata/plex%3A%2F%2Fshow%2F602a651da5d49e002cd18ea7
Aug 11, 2021 16:49:16.441 [0x7f0d7736ab38] ERROR - downloadContainer: expected MediaContainer element, found html
Aug 11, 2021 16:49:16.441 [0x7f0d7736ab38] WARN - Subscription: No container available for /tv.plex.providers.epg.cloud:21/metadata/plex%3A%2F%2Fshow%2F5fc6acac75bdc2002e9e54c0

Anybody have any suggestions?

5

Man this happens to me all the time.

What model HDHomeRun are you using? I’ve got a HDHR3-US running PMS on Ubuntu.

6

I’m rocking the new HDHR5-4K. Wasn’t having any issues with it though, this just started happening like a week or so ago.

7

Is there still no one that can help shed some light on this issue?

8

So it has now been a week since the last crash and I believe that is because we aren’t watching much Live TV. I’m wondering if some connections are getting stuck and not closing.

9

This problem has cropped back up again and I’m running the latest version of PMS. Anyone available to help?

10

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