Local Assests Bug with Media Stored on a Network Share

Plex Media Server Desktops & Laptops
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Server Version#: 1.20.1.3252
Player Version#: N/A

I have been troubleshooting Plex not picking up some of my local assets and think that I have found a bug in how Plex handles local assets for media stored on a network drive. In short it incorrectly tries to open a local copy not the network copy, and when it fails it says the file doesn’t exist.

The Console shows

Sep 04, 2020 08:40:57.453 [2832] Error — safe_fopen: CreateFileW for '"server/Media/Movies/A Little Duck Tale (1985)/folder.jpg"' failed: 3
Sep 04, 2020 08:40:57.453 [2832] Error — CryptoHash: Failed to open file: "server/Media/Movies/A Little Duck Tale (1985)/folder.jpg"

However, when I go look at what the server is actually doing I see this. (Note the last line where Plex (not the scanner) tries to open a non-existent file.)

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Two additional pieces of information that may be important. I do not run Plex from a local admin account, just from a normal user account. Second, Plex has read only access to the network share.

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Thanks, this was reported a few days ago and a fix will be in the next release:

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