Server Version#: 1.20.1.3252 Windows
Player Version#: 4.34.4
I have this problem on Windows PMS 1.20.1.3252 regarding music Title and Artist fields. I’ve reset them countless times and put the lock on only to have the metadata overwritten at some point, likely due to media scan/refresh. I would think that the purpose of the lock is to prevent that from happening to a specific field. I’d like to see locks fixed such that locked field data is not altered by future scans or refreshes.
Thanks for the reply OttoKerner. I posted the XML for one of the tracks that I had just reset. I do see the locked=1 attribute/value in the XML near the bottom. Is it possible that there is a flaw or bug in the metadata refresh engine that is not honoring the setting? I have tried some of the other techniques I found in the forums but none of those have worked for me either.
The issue is that in Plex every track must belong into an album.
This must also be mirrored in the folder structure.
If you look at the XML, you can see that both guid="local://165179" (track) and parentGuid="local://116504" (album) have local in them. Which means they are “unmatched”.
If you wanted to prevent Plex from trying and match this track to the proper album at every library scan, you’ll have to “match” the album. Using any metadata agent – even the “Personal Media” one.
But the better way is to give Plex a hint about the album into which this track belongs .
E:\RAID\ftp\flac\Artists\ <-- library pointing here!
The Polish Ambassador\
Bebe\
The Polish Ambassador - Bebe.flac
These informations should also appear in the embedded meta tags of this file.
You can also help yourself and other users by adding the album Bebe into the Musicbrainz database, from where it is currently missing: The Polish Ambassador - MusicBrainz
Ok, this is very useful information. The track was released by the artist on Bandcamp without an album. My follow up question to you is:
Should I create an album folder for every individual track or can I have a ‘catch all / unknown album’ folder under each artist to allow for these one off tracks? In other words, should I have a “Artists\The Polish Ambassador\Bebe” folder or should I have a “Artists\The Polish Ambassador[Unknown Album]” folder?
This is some of the most useful information I’ve seen in the Plex Forums to date. I see you are a Moderator and obviously very knowledgeable about PMS and its metadata. Are you a Plex employee or just a guru on the subject? Thanks a million for this. I will like and mark as solution… I will also update Musicbrainz to account for the information along with my local filesystem structure.
Here is the updated MusicBrainz release as an example to others that need to submit the edit to the service (requires the user to create an account to submit edits, but it is free):
Ok, that sounds good. Simply updating my local filesystem to have an album folder under the artist has ‘fixed’ my original problem. I see the changes reflected on my iOS Plex client also. I unlocked the Title and Artist field on the track and I’m guessing that going forward, the Media Scanner will find and make the association with the MusicBrainz data once it’s accepted and consumed by the Plex Cloud… is that correct?
While Otto’s advice will help you to avoid the situation, the actual issue is exactly what you identified - in this situation Plex does not honor the lock setting. Whether or not your files/folders meet Plex’s requirements, when the lock is on, Plex agents must not alter that field, period.
This is a bug that was identified at least 4 years ago, and was reportedly fixed in PMS 1.4.3. So either it wasn’t actually fixed, or there has been a regression.
Completely valid point! It should 100% honor the lock. I do agree with you and they should fix it as such. I did like Otto’s suggestion to update the actual MusicBrainz database (shouldn’t artists do this upon release of their albums/singles?) as it will solve it for that particular release for me and others, but is time consuming also. Probably something I’ll only want to do for my favorite obscure artists. Thanks for your reply and feedback, it was useful also!
I agree, following Otto’s advice is the right thing to do. It will save you a ton of headaches. But the agents ignoring the lock is a bug, regardless.
As far as I know, neither musicians nor publishers have anything to do with Musicbrainz. Sure, it would be great if there was an online database that all artists/publishers maintained, but I don’t think it exists.
Otto’s right, unfortunately. When they rewrote the Plex Music scanner last year, they made a ton of improvements in its accuracy (trust me - it’s a major improvement over the old scanner). Unfortunately, and paradoxically IMO, it also became even more dependent on the folder/file structure. It makes no sense, but it is so.