Server Version#: 1.20.1.3252-a78fe9a9
Player Version#: ?
Hello folks, I had a series of power outages last week and can no longer access my plex server on the synology. I updated the server to the latest version and deleted the server from “authorized devices” when attempting to follow troubleshooting instructions here, but haven’t been able to access it. Before deleting the server from authorized devices I was getting the ‘no soup for you’ error.
I tried following Trumpy81’s tips here:
https://forums.plex.tv/t/looking-for-a-fix-for-no-soup-for-you-the-server-youre-trying-to-access-doesnt-want-to-let-you-in-make-sure-youre-signed-in-as-a-user-with-access-to-this-server/588078/6?u=maxmiles
But at step 6 I don’t have the option in Settings > Server > General to claim any server. (this was before I deleted from authorized devices) I go to settings and there is no “server” option.
I’m totally stumped and don’t know how to proceed. Any tips would be greatly appreciated.
